Error “Policy cannot be applied” in Kaspersky Endpoint Security for Windows

This article concerns:

• Kaspersky Endpoint Security 12.0.0 for Windows (version 12.0.0.465)
• Kaspersky Endpoint Security 11.11.0 for Windows (version 11.11.0.452)
• Kaspersky Endpoint Security 11.10.0 for Windows (version 11.10.0.399)
• Kaspersky Endpoint Security 11.9.0 for Windows (version 11.9.0.351)
• Kaspersky Endpoint Security 11.8.0 for Windows (version 11.8.0.384)
• Kaspersky Endpoint Security 11.7.0 for Windows (version 11.7.0.669)
• Kaspersky Endpoint Security 11.6.0 for Windows (version 11.6.0.394)

When encrypting, you can encounter the “Policy cannot be applied” error with the description “Hard drives encrypted with BitLocker Drive Encryption are detected”. This error appears if the devices you try to encrypt are protected with Windows BitLocker encryption.

To find out if the disks on your workstation are encrypted:

1. Open the command line as an administrator.
2. Run the command:

3. Check the value of the Percentage Encrypted parameter.

The screenshot below shows the C drive encrypted with the BitLocker Drive Encryption technology:

For instructions on how to enable and disable the BitLocker Encryption, see the Microsoft support website.