Viewing news and sending feedback

You can view news on current releases of Kaspersky Endpoint Security Cloud and Kaspersky Security for Microsoft Office 365, and send feedback on the Kaspersky Endpoint Security Cloud operation. Your feedback can then be used to improve the software solution.

To send feedback:

1. Do one of the following:
   • If you have not signed in to your account on Kaspersky Business Hub:
     1. In your browser, go to Kaspersky Business Hub.
     2. Sign in to your account on Kaspersky Business Hub by specifying the user name and the password.
     3. If you set up two-step verification, enter the one-time security code that is either sent to you by SMS or generated in your authenticator app (depending on the two-step verification method that you set up).
   • If you are currently working with Kaspersky Endpoint Security Cloud Management Console, select Manage workspaces from the drop-down list on the left.

     The Kaspersky Endpoint Security Cloud component that provides a user interface for configuring and tracking the operation of Kaspersky Endpoint Security Cloud.

   The portal page displays a list of companies for which you are an administrator.

2. Select the What's new tab.

   The list of news on current releases is displayed.

3. Click the Feedback button on the left of the list.

   The feedback form is displayed.

4. From the Feedback type drop-down list, select the type of your feedback.

   By default, Complaint is selected. You can also select Suggestion or Compliment.

5. In the input field, type your feedback.
6. If you agree to receive a reply about your feedback, below the feedback text, enable the corresponding option. In this case, the Kaspersky Endpoint Security Cloud development team will receive your feedback, as well as your email address. The development team can contact you via this email address for further details. Three months after your feedback, it will be anonymized. All the information concerning your email address will be deleted.

   If you do not agree to receive a reply about your feedback, below the feedback text, do not enable the corresponding option. In this case, the Kaspersky Endpoint Security Cloud development team will receive your feedback anonymously. You will not receive a reply on your feedback.

   By default, the option is not enabled.

7. Click the Send button.

   If you click the Cancel button, the list of news is displayed.

   When you send feedback, an error can occur. In this case, please try to send your feedback later. On the fourth attempt during 15 minutes to send the feedback, a CAPTCHA field is displayed below the feedback form.

Your feedback is sent and the list of news is displayed.

Additionally, you can leave feedback on the Kaspersky Endpoint Security Cloud operation from inside Management Console.