How to get trace files for Kaspersky Safe Kids for Windows

Latest update: February 27, 2023 ID: 13191

Switch to the premium version of Kaspersky Safe Kids

In the premium version, you can check the location and battery level of your child's device, view YouTube search history, and set the device use schedule.


In order to process requests, Kaspersky Customer Service may require reports on how the application’s components are functioning. These reports are called trace files. 

We do not recommended following the instructions below without first consulting a Customer Service specialist. If enabled accidentally, tracing can lead to disk space shortage.


How to get trace files


How to locate and send the trace files to Kaspersky Customer Service


How to disable tracing

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