Kaspersky Anti-Virus 2014

In order to uninstall Kaspersky Anti-Virus 2014 from your computer, do the following:

1. In the lower right corner of the screen, right-click on the application's icon and select Exit.

2. Start the application set-up wizard:
   • For Windows XP/Vista users.
   • For Windows Vista users.
   • For Windows 7 users.
   • For Windows 8 users:

• On the start screen, right-click with the mouse on an empty space.
• Click All apps in the panel that appears at the bottom of the screen.

• In the Apps list, right-click on Kaspersky Anti-Virus.
• In the popup panel, click Uninstall.

• In the Programs and Features window, select Kaspersky Anti-Virus and click Uninstall/Change.

3. In the Attention! window, click Accept.

4. Click Next in the set-up wizard window.

5. On the Saving objects screen, set the checkboxes next to the following objects:
   • License information.
   • Quarantine files. This field will be active if the application previously detected and quarantined malicious objects.
   • Operational settings of the application (user settings).
   • iChecker data (used for rapid response time).

6. In the Ready to uninstall window, click Remove.

7. Wait for the application files and registry keys to be deleted. The operating system must be restarted to complete the uninstallation. To immediately restart your system, click Yes in the Kaspersky Anti-Virus window. If you want to postpone the restart or manually restart the system later, click No. After your computer restarts, the application will be completely uninstalled.

If Kaspersky Anti-Virus 2014 was password-protected, then you will be prompted to enter the password when exiting or uninstalling the application. If you forgot the password, follow the instructions in the Recovering forgotten Kaspersky Anti-Virus password article.

If you encounter any difficulties while uninstalling Kaspersky Anti-Virus 2014, please send a request with a description of the issue to Kaspersky Lab Technical Support through the My Kaspersky service. Describe the issue in detail and attach a screenshot of the errors, if you have any, as well as the GetSystemInfo utility report. You can find information about how to use the My Kaspersky service on the FAQ for My Kaspersky page.