How to export an update report to a file in Kaspersky Anti-Virus 2017

 

Kaspersky Anti-Virus 2017

 
 
 

How to export an update report to a file in Kaspersky Anti-Virus 2017

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2016 Sep 06 ID: 12955
 
 
 
 

To know the cause of the problems that occur during Kaspersky Anti-Virus 2017 databases update, Kaspersky Lab Technical Support may ask for a detailed update report. Information on the progress of update tasks is saved to Kaspersky Anti-Virus 2017 reports. 

To get a detailed update report:

 
 
 
 
 

1. Enable logging of non-critical events

 
 
 
 
 

2. Run a database update

 
 
 
 
 

3. Save an update report to a file

 
 
 
 
 

4. Submit a request to Kaspersky Lab Technical Support

 
 
 
 
 

5. Disable logging of non-critical events

 
 
 
 
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