How to get a Problem Steps Recorder log in Windows 7
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How to get a Problem Steps Recorder log in Windows 7

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2018 Jan 11 ID: 3179

The operating system Windows 7 includes the utility Problem Steps Recorder (© Microsoft Corporation). You can use Problem Steps Recorder (© Microsoft Corporation) to automatically capture the steps you take on a computer, including a text description of where you clicked and a picture of the screen during each click. In order to secure your personal data protection, the created report file does not contain personal or confidential information (for example, logins and passwords).

Once you capture these steps, you can save them to a file that can be used by Technical support specialists to eliminate the problem appeared on your computer.


1. How to manage the utility


2. How to view logging results


3. How to send a request to technical support

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