How to get a Problem Steps Recorder log in Windows 7

Latest update: July 20, 2022 ID: 3179

The article concerns Windows 7 and later.


Windows 7 and later versions include the utility Problem Steps Recorder (© Microsoft Corporation). You can use Problem Steps Recorder (© Microsoft Corporation) to automatically capture the steps you take on a computer, including a text description of the item you clicked and a picture of the screen for each click. To secure your personal data, the report file does not contain personal information (such as logins and passwords).

Once you capture these steps, you can save them to a file that can be used by technical support engineers to eliminate the problem.


How to manage the utility


How to view logging results


How to send a request to technical support

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