How to get a complete memory dump if Windows 7 returns a stop error
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General articles: Dumps and reports


How to get a complete memory dump if Windows 7 returns a stop error

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2018 Jan 11 ID: 7989

After the installation of a Kaspersky Lab product,  Windows 7 may stop unexpectedly and error message may appear on a blue screen. There might be a conflict either with your computer software or with some drivers and Kaspersky Lab product. If such a problem arises, Kaspersky Lab Technical Support will need to examine a complete memory dump file from your computer. To get the complete memory dump, follow the steps below.


1. How to enable memory restrictions


2. How to get a complete memory dump


3. Create a request to Kaspersky Lab Technical Support

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