How to get a full memory dump when Windows 7, 8, 8.1, 10, or 11 crashes with a blue screen

 

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How to get a full memory dump when Windows 7, 8, 8.1, 10, or 11 crashes with a blue screen

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Latest update: July 22, 2022 ID: 10659
 
 
 
 

After installing a Kaspersky application, your operating system might fall into blue screen of death (BSoD). It may be caused by the conflict between a Kaspersky application and other applications or drivers installed on your computer. 

If such an issue occurs:

  1. Enable physical memory restrictions.
  2. Generate a full memory dump.
  3. Send the full memory dump file to Kaspersky technical support.  
 
 
 
 
 

How to enable physical memory restrictions

 
 
 
 
 

How to get a full memory dump on Windows 7, 8, 8.1, 10

 
 
 
 
 

How to get a full memory dump on Windows 11

 
 
 
 
 

What to do if there is no a full memory dump on the list

 
 
 
 
 

How to send the dump file to Kaspersky technical support

 
 
 
 
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