Installation error. File was rejected by the digital signature policy
We use cookies to make your experience of our websites better. By using and further navigating this website you accept this. Detailed information about the use of cookies on this website is available by clicking on more information.
Accept and close



Kaspersky Anti-Virus 2013


Installation error. File was rejected by the digital signature policy

Back to "Installation errors"
2014 Jul 31 ID: 8708

If you received this error during program installation, then do the following:

1. Check distributive digital signature

Check the authenticity of the downloaded installer. If the digital signature is not valid or is damaged, do the following:

  1. Download the program distributive from the Kaspersky Lab site:
    • In the open window click Save.
    • In the Save as window select the location to save the installer ( Desktop is the default location) and click Save.
    • When the file download is over, click Close.
  2. Re-run the program installation

2. Check the system date on your computer

Check the system date on your computer. If the system date is set incorrectly, set it right and try to install the application once again.

3. Contact Technical Support

If the error occurs during the following installations, contact Kaspersky Lab Technical Support via the My Kaspersky service. In your request give detailed description of the problem.

Was this information helpful?
Yes No
Thank you

Applies To:



Have you found what you were looking for?

Please let us know how we can make this website more comfortable for you

Send feedback Send feedback

Thank you!

Thank you for submitting your feedback.
We will review your feedback shortly.


How can we improve this article?

We will not be able to contact you if you leave your email address or phone number. To contact technical support, please sign in to your Personal Account.

Submit Submit

Thank you for your feedback!

Your suggestions will help improve this article.