How to disable license auto-renewal for Kaspersky solutions for home

 

General articles: Purchasing and licensing

 
 
 

How to disable license auto-renewal for Kaspersky solutions for home

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Latest update: October 14, 2022 ID: 15346
 
 
 
 

The article concerns:

  • Kaspersky Security Cloud
  • Kaspersky Internet Security
  • Kaspersky Anti-Virus
  • Kaspersky Total Security
  • Kaspersky Small Office Security
 
 
 
 

You can disable auto-renewal through the provider from whom you bought the license. For instructions on how to identify your provider, see below.

Where did you buy the license? Your provider How to disable auto-renewal
Kaspersky website 2Checkout
Nexway
Digital River
Allsoft
Use the guide for 2Checkout
Use the guide for Nexway
Use the guide for Digital River
Use this guide or contact the Allsoft support
My Kaspersky Digital River Use the guide for Digital River or My Kaspersky
Through your internet service provider In your ISP personal cabinet or by contacting the support service of your ISP


For instructions on how to cancel subscription for a mobile application, see this article.

Until you disable auto-renewal, funds for the next period will be withdrawn automatically.

After you disable auto-renewal, the current license will be valid until its expiration date. If you decide to start using the application again, you will need to buy a license (see this article for instructions) and enter the activation code manually (see this article for instructions).

Enter the new activation code only after the subscription expires.

 
 
 
 
 

How to identify the provider through which you purchased a solution

 
 
 
 
 

How to cancel auto-renewal through My Kaspersky (only for licenses purchased via My Kaspersky)

 
 
 
 
 

What to do if you couldn't cancel auto-renewal of your license

 
 
 
 
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