This article concerns:
Before upgrading to Windows 10, download and install the latest version of Kaspersky Internet Security, Kaspersky Anti-Virus, Kaspersky Total Security or Kaspersky Small Office Security, аnd then update the anti-virus databases.
If you have any issues using you Kaspersky Lab product after upgrading, see the recommendations below:
After upgrading to Windows 10, the license for your Kaspersky application might be removed from the application. To prevent this from happening:
If the license already cannot be found, restart the computer and activate the application once again.
If your Kaspersky application has disappeared from your computer after upgrading to the new version of Windows 10, it means the application version was incompatible. To install the application again, do the following:
If you used a Kaspersky application of the version earlier than 15.0.2.ххх (for example, 15.0.1.415 or 14.0.0.4651), before upgrading to Windows 10, and you installed the 17.0.0.ххх version after upgrading your operating system, you may encounter the following errors and notifications:
To fix the problem, remove the product from your computer and then install it once again:
If the installation of a Kaspersky application stops with the error 1316 or 1714 after upgrading your operating system to Windows 10, do the following:
If the installation of a Kaspersky application ends the error “Installation files are corrupted” after upgrading your operating system to Windows 10, do the following:
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