Error “The operating system does not comply with requirements”

Latest update: October 13, 2022 ID: 11001

The article concerns:

  • Kaspersky Security Cloud
  • Kaspersky Internet Security
  • Kaspersky Anti-Virus
  • Kaspersky Total Security
  • Kaspersky Small Office Security


When installing a Kaspersky application, you may get an error "The operating system does not comply with requirements”.

Error when installing a Kaspersky product


You are trying to install the Kaspersky application


  • Kaspersky applications for home are not intended for protection of server operating systems. If you need a solution for a server operating system, see our solutions for business.
  • Make sure your operating system version meets the system requirements and reinstall the Kaspersky application.
We recommend that you use up-to-date versions of Windows operating system and install system updates regularly, as it increases the level of protection for your computer.

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