How to generate reports with the KLlogsGather script for Mac OS (OS X)

 

General articles: macOS

 
 
 

How to generate reports with the KLlogsGather script for Mac OS (OS X)

Back to "macOS"
Latest update: March 11, 2021 ID: 10909
 
 

Download KLlogsGather

Click Download to get the archive containing the KLlogsGather script.

Download
 
 
 

When processing your request, Kaspersky technical support may require reports generated by the KLlogsGather script. The script collects trace files, crash dump files and a System information report.

To generate a report using KLlogsGather:

  1. Download the KLlogsGather.tar archive and extract the files from it.
  2. Open Finder.
  3. Go to Applications → Utilities.
  4. Double-click on Terminal.

Opening the Terminal window in macOS

  1. Drag and drop the KLlogsGather file into the Terminal window.
  2. Press Enter on the keyboard.
  3. Wait for the script to complete the required operations.

Finishing the work with the KLlogsGather script

An archive containing SendToKL reports will be created on Desktop. 

Submit a request to Kaspersky technical support by choosing the topic and filling out the form. Describe the issue in detail and attach the SendToKL file to your request.

 
 
 
 
Was this information helpful?
Yes No
Thank you
 
 
 

Back to "macOS"
 
 

 
 

How can we improve this article?

Your feedback will be used for content improvement purposes only. If you need assistance, please contact technical support.

Submit Submit

Thank you for your feedback!

Your suggestions will help improve this article.

OK