Incidents node

Show all | Hide all

This node lets you view and process incidents.

The incident filter is located in the upper part of the workspace. You can use the filter to locate incidents with specific parameters and display them in the table.

Add a condition

Search

View

Change status

Refresh

Select columns

A table with the list of incidents is displayed under the incident filter. The list of incidents appears one page at a time. The first page of the incident list displays the latest incidents.

This table lets you view the details of each incident, change incident status, perform incident archiving and recover incidents from the archive.

It is recommended not to store a large number of incidents in the list. You are advised to archive processed incidents once the number of incidents in the list reaches 100,000. The application does not support incident processing with more than 300,000 incidents in the list.

Table of incidents

Buttons under the table

Archive

Restore

Delete archived

Use these settings for the following tasks

Viewing the list of incidents

Selecting columns to display in the table of incidents

Filtering the list of incidents

Viewing incident details

Changing incident status

Saving a message attached to an incident to disk

Sending notifications to violators

Adding comments to incidents

Archiving incidents

Restoring incidents from the archive

See also

Managing incidents

View tab

History tab

Changing status window

Incident Archiving Wizard window

Incident Recovery Wizard window

Page top