What to do if launching secure connection disables Wi-Fi on an HP device

Issue

Wi-Fi connection gets interrupted on an HP device as soon as secure connection is enabled.

Cause

Particular properties of HP software.

Solution

1. Press Win + R on the keyboard.
2. Enter services.msc and click OK or press Enter on the keyboard.

3. Find the service named "HP LAN/WLAN/WWAN Switching UWP Service", "LanWlanSwitchingService" or "LAN/WLAN/WWAN Switching Service".
4. Right-click on the service and select Properties from the shortcut menu.

5. In the Startup type dropdown menu select Manual and then click Apply.

6. Restart your PC.

The problem with Wi-Fi interruptions will be solved. 

What to do if the error persists

In case the above solution didn't help, submit a request to Kaspersky Customer Service by choosing the topic and filling out the form.