What to do if launching secure connection disables Wi-Fi on an HP device
Latest update: September 23, 2021 ID: 15353
Wi-Fi connection gets interrupted on an HP device as soon as secure connection is enabled.
Particular properties of HP software.
- Press Win + R on the keyboard.
- Enter services.msc and click OK or press Enter on the keyboard.
- Find the service named "HP LAN/WLAN/WWAN Switching UWP Service", "LanWlanSwitchingService" or "LAN/WLAN/WWAN Switching Service".
- Right-click on the service and select Properties from the shortcut menu.
- In the Startup type dropdown menu select Manual and then click Apply.
- Restart your PC.
The problem with Wi-Fi interruptions will be solved.
What to do if the error persists
In case the above solution didn't help, submit a request to Kaspersky technical support by choosing the topic and filling out the form.