Kaspersky Total Security 19
 
 

Error “The application was not installed. Your computer may be infected by viruses”

Latest update: October 27, 2023 ID: 13252
 
 
 
 

Issue

During installation, you may encounter the error “The application was not installed. Your computer may be infected by viruses”.

Solution

Follow the recommendations below.

 
 
 
 

Step 1. Run a malware scan

 
 
 
 

Step 2. Create a restore point

 
 
 
 

Step 3. Make sure you have an activation code for your application

 
 
 
 

Step 4. Remove application remnants of previous versions

 
 
 
 

Step 5. Install the Kaspersky application once again

 
 
 
 
 
Was this information helpful?
Thank you for your feedback!