Hypervisor-powered protection against screenshots does not work in Kaspersky Internet Security 2015

 

 

Kaspersky Internet Security 2015

 
 
 

Hypervisor-powered protection against screenshots does not work in Kaspersky Internet Security 2015

Back to "Troubleshooting"
2015 Oct 29 ID: 11947
 
 
 
 

In some cases, on computers under Windows 8 / 8.1 with Kaspersky Internet Security 2015 installed and running, hypervisor-powered protection against screenshots may not be supported in full due to the following reasons:

  • Hardware incompatibility.
  • Virtualization is blocked in BIOS settings.
  • Access to hypervisor is blocked by other software.
  • Protection is not enabled in the product settings.
To fix it, check the virtualization status of your system and use the solution that fits your case.


Note: If you upgraded the Operating System from Windows 7 or earlier to Windows 8 /8.1, then the hardware on your system may not support virtualization capabilities. Please contact your PC manufacturer to ensure that the hardware on your system supports this feature.

 
 
 
 
 

Check the virtualization status

 
 
 
 
 

Virtualization is enabled: make sure that Protection against screenshot is turned on

 
 
 
 
 

Virtualization is disabled: enable it

 
 
 
 
 

Virtualization status is Not Capable: Protection against screenshots is not supported

 
 
 
 
Was this information helpful?
Yes No
 

 
 

Feedback on Technical Support Site

Please let us know what you think about the site design, improvements we could add and any errors we need to eliminate

Send My Website Feedback Send My Website Feedback

Thank you!

Thank you for submitting your feedback.
We will review your feedback shortly.