Application adaptation error when upgrading from Windows 7 to Windows 10

When upgrading from Windows 7 to Windows 10, an adaptation of the application drivers is performed.

If an error occurs during this process, the following application features will be unavailable:

• Firewall
• Detection of threats during operating system startup
• Application protection using Microsoft’s Protected Process Light (PPL) technology.

Solution

To remove these restrictions, reinstall the application. 

If the issue persists after reinstallation, send a request to Technical Support with a detailed description of the issue:

• Through My Kaspersky, if you are using Kaspersky Internet Security, Kaspersky Anti-Virus, Kaspersky Total Security, or Kaspersky Security Cloud. For instructions, see Online Help.
• Through Kaspersky Small Office Security Management Console, if you are using Kaspersky Small Office Security. For instructions, see Online Help.