1. Close all applications that use the hypervisor (for example, VMWare).
2. Open Settings: click in the bottom-left corner of the main window.

3. In the Settings view, go to the Protection section and select Safe Money.

4. In the Safe Money settings, select the check box Block capturing screenshots in Protected Browser in the Additional section.

If the option is missing in the product settings, the feature is not supported on your computer.

If the check box is selected, but the feature does not work, check if your computer supports virtualization.  

Virtualization must be supported by your processor and motherboard. You can find this information on the manufacturer's website.

If virtualization is supported, check if it is enabled in the BIOS settings:

1. Press the Ctrl, Shift, and Esc combination on the keyboard.
2. In the Task Manager window, click More details.

3. Open the Performance tab.
4. On the CPU tab, see the status of the Virtualization line (Enabled, Disabled, or Not capable).

4. Depending on the status:
   

   Enabled : enable the option  Block capturing screenshots in Protected Browser  in the product settings (as described in the previous section of this article).

   Not capable : the hardware of your computer (CPU or motherboard) does not support the virtualization technology. You can continue using Safe Money with limited functionality. 

   Disabled : enable the support of third-party hypervisors in the BIOS settings (see the instruction below).

The first steps of the instruction on how to turn on the support of third-party hypervisors in BIOS differ slightly in different Windows versions. Find the guidance for your operating system version below. 

Windows 8

1. On Desktop, move your mouse pointer to the lower-right corner of the screen. Click Settings on the bar that will appear on your right.
2. In the lower part of the screen, click Change PC settings.

3. In the Settings view, make sure you are in the General section. Scroll the right frame down to Advanced startup and click Restart now.

Windows 8.1

1. Steps 1 and 2 are similar to Windows 8 guide (see above). 
2. In the Settings window, select the tab Update and Recovery.

2. In the right part of the Update and Recovery window, select Recovery.

3. Scroll the right frame down to Advanced startup and click Restart now.

Windows 10

1. Search for Settings from the taskbar and select it from the search results.

2. Select Update & security.

3.  Click Recovery. Go to Advanced startup and select Restart now.

4.  In the Choose an option view, select Troubleshoot.
5. In the Troubleshoot view, select Advanced options.

6. In the Advanced options view, select UEFI firmware settings.
7. In the UEFI firmware settings view, click Restart.
8. In the BIOS settings, go to Configuration/Advanced/Advanced BIOS features (section name depends on the BIOS version. Find your version of BIOS ).
9. Change the status of Virtualization Technology(VTx)/Intel Virtualization Technology / VT-d (other variants of the line name possible) to Enabled.
10. Save the settings and restart your computer.

BIOS versions examples

Find out how it looks like in common versions of BIOS:

Award BIOS

American Megatrends BIOS

UEFI