Searching for incidents using a filter

By default, the list of incidents displays all incidents irrespective of their generation time and current status. You can filter the list of incidents to display only incidents with a particular status or incidents generated during a certain period.

To find an incident using a filter:

1. Open Management Console.
2. In the Management Console tree of nodes, select the Incidents node.
3. In the Incidents filter section, set the incident filtering condition.

   Each filtering condition has two parameters: a criterion and a value. The drop-down list on the left lets you select an incident filtering criterion. Incident details are used as filtering criteria. In the drop-down list next to it you can specify the value of the selected criterion according to which filtering is performed. The appearance of the drop-down list depends on the filtering criterion selected.

4. If necessary, specify additional filtering conditions by clicking the Add a condition button.

   The application performs filtering according to all conditions added to the incident filter.

5. Click the Search button to search for incidents.

The List of incidents section displays incidents that meet the search conditions.