Hierarchy of Administration Servers

May 15, 2024

ID 155205

Some client companies, for example MSP, may run multiple Administration Servers. It can be inconvenient to administer several separate Administration Servers, so a hierarchy can be applied. Each Administration Server can have several secondary Administration Servers on different nesting levels of the hierarchy. The root Administration Server can only act as a primary Server.

In a hierarchy, a Linux-based Administration Server can work both as a primary Server and as a secondary Server. The primary Linux-based Server can manage both Linux-based and Windows-based secondary Servers. A primary Windows-based Server can manage a secondary Linux-based Server.

A "primary/secondary" configuration for two Administration Servers provides the following options:

  • A secondary Administration Server inherits policies, tasks, user roles, and installation packages from the primary Administration Server, thus preventing duplication of settings.
  • Selections of devices on the primary Administration Server can include devices from secondary Administration Servers.
  • Reports and event selections on the primary Administration Server can contain data (including detailed information) from secondary Administration Servers.
  • A primary Administration Server can be used as a source of updates for a secondary Administration Server.

The primary Administration Server only receives data from non-virtual secondary Administration Servers within the scope of the options listed above. This limitation does not apply to virtual Administration Servers, which share the database with their primary Administration Server.

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