Viewing logs

You can view the logs of solution components for technical support purposes. Kaspersky SD-WAN does not send logs outside the perimeter of your organization's information infrastructure.

To view logs:

1. In the menu, go to the Logs section.

   The log management page is displayed.

2. In the Data centers pane, select a previously created data center to which the solution components belong.
3. In the Resources pane, select the solution component whose log you want to view.

   The log is displayed. By default, the Tasks tab is selected, which displays the table of custom tasks. Information about custom tasks is displayed in the following columns of the table:

   • Task action is the action of the task.
   • Object is the solution component associated with the task.
   • SR is a link to the service request associated with the task.
   • Object ID is the ID of the solution component associated with the task.
   • Object name is the name of the solution component associated with the task.
   • Initiator is the name of the user that ran the task.
   • Initiator IP is the IP address of the user that ran the task.
   • Start time is the date and time when the task began running.
   • End time is the date and time when the task finished running.
4. If you want to view information about events that occurred during the operation of a solution component, select the Events tab.

   A table of events is displayed. Information about events is displayed in the following columns of the table:

   • Event action is the action of the event.
   • Object is the solution component associated with the event.
   • SR is a link to the service request associated with the event.
   • Object name is the name of the solution component associated with the event.
   • Object ID is the ID of the solution component associated with the event.
   • Initiator is the name of the user whose action caused the event.
   • Time is the date and time when the event was created.
5. If you want to view the service requests of a solution component, select the Service requests tab.

   A table of service requests is displayed. Information about service requests is displayed in the following columns of the table:

   • Service request is the name of the service request.
   • Status is the status of the service request.
   • Initiator is the name of the user whose action caused the service request.
   • Time is the date and time when the service request was created.

The actions you can perform with the tables are described in the Managing solution component tables instructions.