Kaspersky SD-WAN

Updating firmware on manually selected CPE devices

April 17, 2024

ID 269708

To update the firmware on manually selected CPE devices:

  1. In the menu, go to the SD-WAN → CPE section.

    A table of CPE devices is displayed.

  2. Select the check boxes next to the CPE devices on which you want to update the firmware.
  3. In the upper part of the table, click Actions Update firmware.
  4. This opens a window; in that window, in the Name field, enter the name of the scheduled task.
  5. In the Version drop-down list, select the previously uploaded firmware.
  6. In the Completion date and time field, enter the date and time when you want to run the scheduled task. By default, the date and time specified is the date and time when you started creating the scheduled task.
  7. If you want to reset the CPE device to factory settings after updating the firmware, clear the Save configuration check box. If the check box is selected, your existing CPE device settings are not modified after a firmware update. This check box is selected by default.

    When a CPE device is reset to factory settings, it is disconnected from the orchestrator. To reconnect the CPE device to the orchestrator, you must perform automatic registration (ZTP).

  8. The Force update check box lets you force the firmware update, even if the CPE's internal check shows that the new firmware is incompatible with the old one. This check box is cleared by default.
  9. Click Next.

    Two tables of CPE devices are displayed. Firmware of CPE devices in the upper table is updated. Firmware of CPE devices in the lower table is not updated. Information about devices is displayed in the following columns:

    • DPID is the DPID of the CPE device.
    • Model is the model of the CPE device.
    • Name is the name of the CPE device.
    • SW version is the firmware version of the CPE device.
    • Transport tenant is the tenant to which the CPE device is added.
    • Reason is the reason why the firmware cannot be updated. This column is displayed only in the lower table.

    If you find that the lower table includes CPE devices on which you do not want to update the firmware, you can move these devices to the upper table.

  10. Click Schedule.

The scheduled task for updating the firmware is created and displayed in the Scheduler section. The firmware update on the CPE device starts at the configured time.

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