Kaspersky SD-WAN

Monitoring CPE, VNF, and PNF devices using SNMP

April 17, 2024

ID 256976

You can use SNMP to monitor CPE devices as well as virtual and physical network functions. You need to install an SNMP agent on the component that you want to monitor. The SNMP agent gathers monitoring data and sends it to the SNMP manager for processing. In Kaspersky SD-WAN, the Zabbix proxy server acts as the SNMP manager.

The SNMP manager and agents exchange requests and notifications. By default, SNMP agents receive requests from the manager on port 161. However, the SNMP manager can send requests through any available port. The response arrives on the same port from which the request was sent.

By default, the SNMP manager receives notifications from agents on port 162. However, agents can send notifications through any available port. Two types of notifications exist:

  • Traps are notifications about events that the SNMP agent sends without a prior request from the manager. When a specified event occurs, such as a shutdown of a CPE device or one of its network interfaces, the SNMP agent generates a trap and sends it to the manager as a UPD message. Traps allow automatically informing the SNMP manager about events without waiting for a request.
  • Inform requests are notifications similar to traps, which differ in that they require additional confirmation from the SNMP manager. When the SNMP agent sends an inform request to the manager, the agent waits to receive an acknowledgment. If the SNMP manager successfully receives and processes the inform request, it sends an acknowledgment message to the agent. The acknowledgment mechanism allows you to ensure the reliability of delivery of notifications.

When using the TLS or DTLS protocol, traps arrive on port 10162 of the SNMP manager, and information requests arrive on port 10161.

All basic protocol data units (PDUs) have the same structure (see figure below). The IP header and UDP header are used for encapsulation and are not actually part of the protocol data unit.

The diagram shows the 7 parts of the protocol data unit: IP and UDP headers, version, password (community), PDU type, request ID, error status and index, and associated variables.

SNMP Protocol Data Unit diagram

To display the table of traps, go to the Infrastructure menu section, click Management → Configuration menu next to the controller to which the components that you want to monitor are connected, and in the displayed controller settings menu, go to the SNMP section. Information about traps is displayed in the following columns of the table:

  • # is the serial number of the trap.
  • Manager IP is the IP address or host name of the SNMP manager.
  • Manager port is the port number of the SNMP manager.
  • Community is the SNMP community string.
  • Allowed traps are traps that SNMP agents must send to the manager.
  • Description is a brief description of the trap.

In this section

Configuring the connection of the SNMP manager to agents

Creating a trap

Editing a trap

Deleting a trap

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