Installation error during an automatic version update


Kaspersky Free


Installation error during an automatic version update

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Latest update: 2019 Jul 23 ID: 13822

During an update and installation of a new version of Kapersky Free, you may receive the error message that the application has been updated but old version files have not been removed. Should this happen, do the following:

  1. Remove the existing version using the removal tool. To download the tool and learn how to use it, follow this link.
  2. Restart your computer.
  3. Install the latest version of the application. For instructions on installing Kaspersky Free, see this article.
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