Kaspersky for Android
- العربية (الإمارات العربية المتحدة)
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- Čeština (Česká republika)
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- Eesti
- Español (España)
- Español (México)
- Français
- Bahasa Indonesia
- Italiano
- 한국어 (대한민국)
- Magyar (Magyarország)
- Norsk, bokmål (Norge)
- Nederlands (Nederland)
- Polski (Polska)
- Português (Brasil)
- Português (Portugal)
- Română (România)
- Suomi (Suomi)
- Svenska (Sverige)
- ไทย (ไทย)
- Tiếng Việt (Việt Nam)
- Türkçe (Türkiye)
- Русский
- 日本語(日本)
- Latviešu
- Lietuvių
- Srpski
- Српски
- 简体中文
- 繁體中文
- العربية (الإمارات العربية المتحدة)
- Български
- Čeština (Česká republika)
- Dansk (Danmark)
- Deutsch
- Ελληνικά (Ελλάδα)
- Eesti
- Español (España)
- Español (México)
- Français
- Bahasa Indonesia
- Italiano
- 한국어 (대한민국)
- Magyar (Magyarország)
- Norsk, bokmål (Norge)
- Nederlands (Nederland)
- Polski (Polska)
- Português (Brasil)
- Português (Portugal)
- Română (România)
- Suomi (Suomi)
- Svenska (Sverige)
- ไทย (ไทย)
- Tiếng Việt (Việt Nam)
- Türkçe (Türkiye)
- Русский
- 日本語(日本)
- Latviešu
- Lietuvių
- Srpski
- Српски
- 简体中文
- 繁體中文
- About Kaspersky app for Android
- FAQ
- Subscription & Account
- About free, trial and premium versions
- About the subscription for Kaspersky app
- Viewing information about the subscription and its term
- Activating the subscription for Kaspersky app
- Signing in to My Kaspersky using your Google, Facebook or Apple account
- Signing in to My Kaspersky using the QR code
- Subscription restoration troubleshooting
- Data provision
- Installing and uninstalling the app
- Scan
- Updating anti-virus databases
- Automatic Anti-Virus
- Where Is My Device
- Using a screen lock
- App Lock
- Safe Browsing
- Safe Messaging
- Text Anti-Phishing (for Huawei devices without Google Play services)
- Call Filter
- My apps and permissions
- Data Leak Checker
- Kaspersky VPN
- About Kaspersky VPN
- Transferring VPN settings to Kaspersky app
- Free version of Kaspersky VPN
- Unlimited version of Kaspersky VPN
- Viewing the secure connection state and available traffic
- Activating the unlimited version of Kaspersky VPN
- Restoring the unlimited version of Kaspersky VPN
- Configuring Smart Protection
- Choosing the virtual server
- Protecting data if a secure connection is lost
- Viewing the statistics of secure traffic use on My Kaspersky
- Turning off Kaspersky VPN
- Restrictions for the use of Kaspersky VPN
- Smart Home Monitor
- Password manager
- Weak Settings Scan
- Viewing app reports
- Social Privacy
- Screen Repair Warranty
- Secure QR Scanner
- Premium Support Services
- Using My Kaspersky
- Configuring app's notifications
- Changing the app theme
- Selection of relevant security news
- Early access to features
- How to get customer support
- Sources of information about the app
- Known issues
- Legal
- For beta testers
What to do if your mobile device is ever lost or stolen
If your mobile device is lost or stolen, you can lock the device and try to locate it. If it is impossible to retrieve the device, you can delete all data from it. You can remotely manage the device by sending commands to the device from My Kaspersky.
Remote management on My Kaspersky of a device that has been lost or stolen is supported only on mobile devices running Kaspersky app for Android. You need first to set up the Anti-Theft feature in the application to protect your device. In order for the mobile device to receive a command, the device must be turned on and connected to the Internet. For more information please refer to the application Help at Kaspersky Online Help.
To send a command to your mobile device:
- Go to the Devices section.
- Click on the mobile device of interest.
A window for managing the mobile device opens.
- Click the <name of the command> button.
- Confirm the action.
The status and results of the command execution are displayed in the Anti-Theft history section.
You can send the following commands to the mobile device:
- Lock & Locate
This command locks the mobile device and locates it using GPS and GSM. The mobile device location is displayed on the map in the results section. The location coordinates are additionally sent to the email address specified in your account settings. You can also specify the text to be displayed on the screen of the locked mobile device.
- Alarm
This command locks your mobile device and sounds an alarm on the device, even when the device is muted. You can also specify the text to be displayed on the screen of the locked mobile device.
- Mugshot
With this command, you can lock your mobile device and take a mugshot of the person currently using your device. You can receive mugshots only from mobile devices that have a frontal camera. This command cannot be executed on devices without a frontal camera. You can view the received mugshots in the results section. You can also specify the text to be displayed on the screen of the locked mobile device.
How to view the received mugshots
To view the received mugshots:
- Go to the Devices section.
- Click on the mobile device of interest.
A window for managing the mobile device opens.
- Go to the Anti-Theft tab.
- In the Anti-Theft history, open the Mugshot section.
The status and results of the command execution are displayed.
Mugshots cannot be taken in Germany due to local legislation. The device is locked only.
- Wipe All Data
This command wipes all data stored on your mobile device. The mobile device is reset to its factory settings.
If you send the Wipe All Data command to a mobile device, Kaspersky app for Android will also be deleted after the command is executed. The mobile device will not be able to receive any further remote commands.