Kaspersky for Android
English
- العربية (الإمارات العربية المتحدة)
- Български
- Čeština (Česká republika)
- Dansk (Danmark)
- Deutsch
- Ελληνικά (Ελλάδα)
- Eesti
- Español (España)
- Español (México)
- Français
- Bahasa Indonesia
- Italiano
- 한국어 (대한민국)
- Magyar (Magyarország)
- Norsk, bokmål (Norge)
- Nederlands (Nederland)
- Polski (Polska)
- Português (Brasil)
- Português (Portugal)
- Română (România)
- Suomi (Suomi)
- Svenska (Sverige)
- ไทย (ไทย)
- Tiếng Việt (Việt Nam)
- Türkçe (Türkiye)
- Русский
- 日本語(日本)
- Latviešu
- Lietuvių
- Srpski
- Српски
- 简体中文
- 繁體中文
English
- العربية (الإمارات العربية المتحدة)
- Български
- Čeština (Česká republika)
- Dansk (Danmark)
- Deutsch
- Ελληνικά (Ελλάδα)
- Eesti
- Español (España)
- Español (México)
- Français
- Bahasa Indonesia
- Italiano
- 한국어 (대한민국)
- Magyar (Magyarország)
- Norsk, bokmål (Norge)
- Nederlands (Nederland)
- Polski (Polska)
- Português (Brasil)
- Português (Portugal)
- Română (România)
- Suomi (Suomi)
- Svenska (Sverige)
- ไทย (ไทย)
- Tiếng Việt (Việt Nam)
- Türkçe (Türkiye)
- Русский
- 日本語(日本)
- Latviešu
- Lietuvių
- Srpski
- Српски
- 简体中文
- 繁體中文
- About Kaspersky app for Android
- FAQ
- Subscription & Account
- About free, trial and premium versions
- About the subscription for Kaspersky app
- Viewing information about the subscription and its term
- Activating the subscription for Kaspersky app
- Signing in to My Kaspersky using your Google, Facebook or Apple account
- Signing in to My Kaspersky using the QR code
- Subscription restoration troubleshooting
- Data provision
- Installing and uninstalling the app
- Scan
- Updating anti-virus databases
- Automatic Anti-Virus
- Where Is My Device
- Using a screen lock
- App Lock
- Safe Browsing
- Safe Messaging
- Text Anti-Phishing (for Huawei devices without Google Play services)
- Call Filter
- My apps and permissions
- Data Leak Checker
- Kaspersky VPN
- About Kaspersky VPN
- Transferring VPN settings to Kaspersky app
- Free version of Kaspersky VPN
- Unlimited version of Kaspersky VPN
- Viewing the secure connection state and available traffic
- Activating the unlimited version of Kaspersky VPN
- Restoring the unlimited version of Kaspersky VPN
- Configuring Smart Protection
- Choosing the virtual server
- Protecting data if a secure connection is lost
- Viewing the statistics of secure traffic use on My Kaspersky
- Turning off Kaspersky VPN
- Restrictions for the use of Kaspersky VPN
- Smart Home Monitor
- Password manager
- Weak Settings Scan
- Viewing app reports
- Social Privacy
- Screen Repair Warranty
- Secure QR Scanner
- Premium Support Services
- Using My Kaspersky
- Configuring app's notifications
- Changing the app theme
- Selection of relevant security news
- Early access to features
- How to get customer support
- Sources of information about the app
- Known issues
- Legal
- For beta testers
How to get customer support
How to get customer support
If you cannot find a solution to your issue in the documentation or in any of the sources of information about the app, we recommend that you contact Customer Service. Visit the Customer Service website to contact our experts, who can answer all your questions about installing and using the app.
Before contacting Customer Service, please read the support rules.
Article ID: 188849, Last review: Jun 9, 2023