Moving assets from the root tenant to a new tenant
When you delete a tenant that contains some assets, all its assets stop sending telemetry to MDR solution. Before deleting a tenant, move all its assets to the root tenant or a new tenant.
Your account in Kaspersky Security Center Web Console or Kaspersky Security Center Cloud Console must have a role with the following access rights: Incident access and Tenant management, and the ability to view, add, edit, and delete tenants in the MDR section in Kaspersky Security Center.
To move assets to a new tenant:
In the MDR section of Kaspersky Security Center, create a new tenant. Later, you will add assets to this tenant.
When you create a new tenant, you download an MDR configuration file.
After the policy is applied to the assets of the administration group, the assets are moved from the default tenant to the newly created tenant.
To move assets to the root tenant:
Download an MDR configuration file for root tenant:
In MDR Web Console (https://mdr.kaspersky.com/guide), go to Getting started page and click the MDR configuration file (BLOB file included) or MDR configuration file (BAT file included) link.
In your Kaspersky Security Center Web Console or Kaspersky Security Center Cloud Console, go to MDR > Getting Started and click the Download link.