Kaspersky Security Center

Updating the authentication scheme in Google Firebase Cloud Messaging

Latest update: June 10, 2024 ID: 16068
Show applications and versions that this article concerns
  • Kaspersky Security Center 14.2 (version
  • Kaspersky Security Center 14 (version
  • Kaspersky Security for Mobile

In June 2024, Google dropped support for two authentication schemes in the Google Firebase Cloud Messaging service.

If you use Google Firebase Cloud Messaging when managing Android devices, follow these steps until June 20, 2024 to keep delivering commands and policy changes via push notifications:

  • Update the authentication data for Kaspersky Security for Mobile.
  • If you use Kaspersky Security for Mobile as part of Kaspersky Endpoint Security for Business, EDR Optimum and other solutions, follow these instructions to update the KSC protocol.
If the update and patch are not installed, the delivery of commands and policy changes via push notifications will stop working.
Device synchronization will work using the KSC mobile protocol with a default synchronization period of every 6 hours. If required, you can change the synchronization period in the policy settings. For example, once in 15 minutes in Kaspersky Security for Mobile.

How to update the synchronization protocol with Android devices in KSC


How to check if the patch has been installed

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