“Unknown error” during activation

Latest update: April 04, 2023 ID: 11010


When activating a Kaspersky application, you may encounter the “Unknown error” message.


Install the latest version of the application.

  1. Download the installer from the Kaspersky website:
  2. Uninstall the current version of the application. For instructions, see this article.
  3. Reboot the your computer.
  4. Run the installation file and follow the instructions in these articles:
  5. Try to activate the application once again.

What to do if the issue persists

Did you find what you were searching for?
Thank you for your feedback!