About subscription

A subscription for Kaspersky Endpoint Security is a purchase order for the application with specific parameters (expiry date, number of devices protected). You can order a subscription for Kaspersky Endpoint Security from your service provider (such as your ISP). You can manage your subscription in the member area on the service provider's website. For example, you can renew or cancel your subscription, reduce its term, or change the number of devices protected under your subscription.

A subscription can be limited (for one year, for example) or unlimited (without an expiration date). To keep Kaspersky Endpoint Security working after expiration of a limited subscription term, you have to renew it manually. An unlimited subscription is renewed automatically as long as you have paid the service provider in advance.

If you use the application under a limited subscription, when the subscription expires you will be given a grace period to renew your subscription. The application remains functional during the grace period.

After your subscription to updates expires and after the grace period for subscription renewal ends, Kaspersky Endpoint Security remains functional but stops updating application databases.

After your subscription to updates and protection expires and after the grace period for subscription renewal ends, Kaspersky Endpoint Security stops protecting your computer.

To use Kaspersky Endpoint Security under subscription, you have to add the activation code received from the service provider. When you use the application under subscription, you cannot use a different activation code for renewing your subscription. You can apply a different activation code only after the subscription expires or if you cancel the subscription. To cancel your subscription, contact the service provider from which you bought Kaspersky Endpoint Security.

Note: A different subscription activation code can be applied only when the active key is deleted. The subscription doesn't have a key file. You can't add the subscription as a reserve key. A reserve key cannot be added when the subscription is used.

If you are already using Kaspersky Endpoint Security under a valid license but want to use the application under subscription instead, remove the current active key so that you can activate the application using a subscription key. The activation code that was previously used to activate the application on this computer can be used on a different computer.

Note: Possible subscription options may vary with each service provider. Some service providers may also choose not to provide a grace period for renewing subscriptions.