Editing user notification methods in MDR Web Console

Editing user notification methods is available only for the user who has the MDR Administrator role assigned. The user with that role can edit notification settings for all active users, including themselves.

Users with the active status can receive notifications from Kaspersky Managed Detection and Response via email and/or Telegram.

To edit the user notification methods for an existing user:

1. In the MDR Web Console window, navigate to the Settings menu item.

   The user list opens.

2. Click the string containing the user whose role you want to change.

   The user card appears.

3. In the user card, specify the following options:
   • Email notifications enabled

     The user receives notifications to the email address specified when this user was invited.

   • Telegram notifications enabled

     The user receives notifications from the Telegram chatbot.

   If a user has lost access to their Telegram account, select the Unsubscribe Telegram account from notifications check box. Then, ask the user to log in to MDR Web Console, go to Settings → Notification settings, and then repeat the subscription procedure to generate a new link in order to activate a Telegram subscription for another Telegram account.

4. In the lower part of the user card, click the Save button to close the card.

The user notifications methods are edited and saved.