Activation error. Activation code is invalid for this region


Kaspersky Anti-Virus 2013


Activation error. Activation code is invalid for this region

Back to "Activation errors"
2014 Aug 22 ID: 8896

When activating Kaspersky Anti-Virus 2013, you may receive the error message: "Activation code is invalid for this region".

Most probably, the error is caused by an attempt to activate the product with the activation code intended for use in another region (country). This will happen, for example, if you bought Kaspersky Anti-Virus 2013 in the Indian eStore but you try to install and activate it in the United Kingdom.

To eliminate this issue, install and activate the Kaspersky Lab product in the region (country) where it was purchased.

If you activate Kaspersky Anti-Virus 2013 in the region (country) where you bought the product or the recommendations given above did not help, contact Kaspersky Lab Technical Support via the My Kaspersky service. In your request, give the following information:

  • Region where you tried to activate Kaspersky Anti-Virus
  • Activation date and time
  • Activation code of 20 symbols (4 groups of 5 characters)
  • Proof of purchase (copy of receipt from a valid supplier of Kaspersky Lab products)
  • Detailed description of the problem
  • IP-address of the computer with Kaspersky Anti-Virus installed
  • Screenshot of the main application window of the installed product
Was this information helpful?
Yes No
Thank you

Applies To:



How can we improve this article?

Your feedback will be used for content improvement purposes only. If you need assistance, please contact technical support.

Submit Submit

Thank you for your feedback!

Your suggestions will help improve this article.