During application uninstallation, if Kaspersky Endpoint Security detects objects and data that remained on the system hard drive after test operation of Authentication Agent, application uninstallation is interrupted and becomes impossible until such objects and data are removed.
Objects and data may remain on the system hard drive after test operation of Authentication Agent only in exceptional cases. For example, this can happen if the computer has not been restarted after a Kaspersky Security Center policy with encryption settings was applied, or if the application fails to start after test operation of Authentication Agent.
You can remove objects and data that remained on the system hard drive after test operation of Authentication Agent in two ways:
To use a Kaspersky Security Center policy to remove objects and data that remained after test operation of Authentication Agent:
To remove information about application incompatibility with Authentication Agent,
type the avp pbatestreset command in the command line.
Encryption components must be installed for the avp pbatestreset command to be executed.