If a purchased license fails to renew automatically with the auto-renewal feature enabled, see the instructions below.
It may take up to 24 hours between the payment and the renewal of the expiration date in the application window.
The problem may also be related to the expiration of the bank card with which you made the purchase. To update your bank card details, use the guide below.
The license will be renewed.
If you bought the license via My Kaspersky:
If the issue persists, contact Kaspersky technical support by choosing the topic and filling out the form.
How to delete the license from the application and then reapply itHow to change your payment details or email you specified when buying a license for a Kaspersky applicationHow to transfer a Kaspersky product license from one device to anotherWhere to enter an activation code in a Kaspersky applicationHow to enable license auto-renewal for Kaspersky solutions for home
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