"Kaspersky product is not providing complete protection of your data: HIPS protection is disabled" message when opening Protected Browser

Issue

When starting Protected Browser, you may encounter the message"Kaspersky product is not providing complete protection of your data: HIPS protection is disabled".

Cause

The Application Control or Intrusion Prevention component is disabled.

Solution

If you are using Kaspersky Basic, Standard, Plus, or Premium, enable the Intrusion Prevention component.

1. In the main window of your Kaspersky application, click .

2. In the Settings window, go to the Security settings section.

3. If the Intrusion Prevention component is disabled, click it.

4. Click the Intrusion Prevention switch to the “on” position and click Save.

5. Restart the Protected Browser.

If you are using Kaspersky Security Cloud, Kaspersky Internet Security, Kaspersky Anti-Virus, Kaspersky Total Security, or Kaspersky Small Office Security, enable the Application Control component.

1. In the main window of your Kaspersky application, click .

2. In the Settings window, go to the Protection → Advanced Threat Protection section.
3. If the Application Control component is disabled, click it.

4. Click the Application Control switch to the “on” position and click Save.

5. Restart the Protected Browser.

What to do if the issue persists

If the issue persists, submit a request to Kaspersky customer service by choosing the topic of your request.