Error “Activation code is not suitable for this application" or “The entered activation code does not apply to this application”

Latest update: December 20, 2022 ID: 13770
 
 
 
 

When activating a Kaspersky application, you may get the error “Activation code is not suitable for this application” or “The entered activation code does not apply to this application”. Find possible causes and solutions for the error in the table below.

CauseSolution
Your activation code applies to a different application.See the guide below.

You are entering the code issued in 2011 or earlier.Submit a request to Kaspersky customer service by choosing the topic of your request.
You are entering the code from the Kaspersky ONE application.
 
 
 
 
 

How to start using the application compatible with your activation code

 
 
 
 
 

What to do if the issue persists

 
 
 
 
 
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