Error establishing an HTTPS connection with the Kaspersky server

 
 

Error establishing an HTTPS connection with the Kaspersky server

Back to "Activation errors"
Latest update: September 01, 2022 ID: 14953
 
 
 
 

Cause

Incorrect proxy server settings saved in the Windows operating system.

Solution

  1. Make sure that you have the latest version of a Kaspersky application installed.
  2. Press The Windows key on the keyboard+R on the keyboard.
  3. Type inetcpl.cpl and click OK.

The Run menu with the inetcpl.cpl command

  1. Go to the Connections tab and click LAN settings.

The Connections tab in the Internet Properties

  1. In the Local Area Network (LAN) Settings window, clear the Automatically detect settings and Use a proxy server for your LAN (These settings will not apply to dial-up or VPN connections) checkboxes.
  2. Click ОК.

Disabling a proxy server

  1. Go to the Advanced tab and click Restore advanced settings → Apply.
  2. Click ОК.

Restoring advanced settings

  1. Reboot the computer.
  2. Try installing or activating a Kaspersky application once again.

The proxy server will no longer be used by the browser and operating system.

What to do if the issue persists

If the issue persists, submit a request to Kaspersky technical support by choosing the topic of your request.

 
 
 
 
Was this information helpful?
Yes No
Thank you
 

 
 

How can we improve this article?

Your feedback will be used for content improvement purposes only. If you need assistance, please contact technical support.

Submit Submit

Thank you for your feedback!

Your suggestions will help improve this article.

OK