Installation freezes at the step “Installing Microsoft .Net Framework 4.0... About 5 seconds left”

If the installation stops at the step “Installing Microsoft .Net Framework 4.0…” with the progress bar notification “About five seconds left”, follow the guide below to fix the issue.

1. Create a restore point Click on your operating system to open the guide: 
   • Windows 10
   • Windows Vista / Windows 7 / Windows 8
2. Click the link corresponding to your operating system to download Microsoft .Net Framework: 
   • Windows Vista / Windows 7
   • Windows XP
3. In the browser window, click Download.
4. Run the downloaded installer.
5. Read the license agreement terms and select the checkbox for I have read and accept the license terms.
6. Click Install.

7. Wait until it is installed and then click Finish.

8. Restart your computer.
9. Try installing a Kaspersky Lab product once again.

If the solutions did not help

If the issue persists, send a request to technical support through My Kaspersky. In your request, describe the issue in detail.   

For instructions on using My Kaspersky, see Online Help.