Creating incidents
You can create incidents manually or enable the rules for automatic creation of incidents. This topic describes how to create incidents manually.
To be able to create incidents, you must have the access right to read and modify alerts and incidents.
If the incident is created manually, playbooks will not launch automatically. You can launch a playbook for such an incident manually.
You can create incidents by using the incident table or the alert table.
Creating incidents by using the incident table
To create an incident:
- In the main menu, go to Monitoring & reporting → Incidents. Click the Create incident button.
- On the General settings step, specify the following settings:
- Incident name
- Tenant
- Assignee
- Priority
- Description
- Click OK.
The incident is created.
Creating incidents by using the alert table
You create an incident by selecting the alerts to link to the new incident. Refer to linking alerts to incidents.