Network connection error. DNS issue


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Network connection error. DNS issue

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Latest update: December 09, 2019 ID: 13915


  • Incorrect date set on a computer.
  • DNS client service does not work on your computer.
  • DNS server malfunction on your Internet services provider’s side.


  • Check the system date on your computer. See this article for instructions.
  • Make sure that DNS client service works correctly. If the service is not running, restart it. See the guide below.
  • If the DNS client service is working, but the issue persists, try entering the address of a different DNS server in the network settings. See the guide below.

What to do if the issue persists

If the issue persists, look up the solution in our Community or start a new topic and describe your issue in detail.


How to restart the DNS client


How to change the DNS address in the network settings

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