1. Press and hold the Win and R keys on your keyboard.
2. In the Run window, type services.msc and click OK.

3. In the Services window, check if DNS Client has started. 
4. If the service is not running, restart it. To do so, right-click on in the list and select Restart from the shortcut menu.

DNS client service has been restarted.

1. Press and hold the Win and R keys on your keyboard.
2. In the Run window, type ncpa.cpl and click OK.

3. In the Network Connections window, right-click the required network connection and select Properties. 

4. In the Networking tab, select Internet Protocol Version 4 (TCP/IPv4) and click Properties. 

5. In the Properties window: For Internet Protocol Version 4 (TCP/IPv4), select Use the following DNS server addresses and enter:
   • Preferred DNS server: 8.8.8.8
   • Alternate DNS server: 8.8.4.4
6. Click OK.

7. In the Ethernet: properties window, click OK.

DNS server address will be added to the network properties.

If the issue persists, submit a request to Kaspersky technical support by choosing the topic and filling out the form.