1. Press and hold the Win and R keys on your keyboard.
2. In the Run window, type services.msc and click OK.

3. In the Services window, check if DNS Client has started. 
4. If the service is not running, restart it. To do so, right-click on in the list and select Restart from the shortcut menu.

DNS client service has been restarted.

1. Press and hold the Win and R keys on your keyboard.
2. In the Run window, type ncpa.cpl and click OK.

3. In the Network Connections window, right-click the required network connection and select Properties. 

4. In the Networking tab, select Internet Protocol Version 4 (TCP/IPv4) and click Properties. 

5. In the Properties window: For Internet Protocol Version 4 (TCP/IPv4), select Use the following DNS server addresses and enter:
   • Preferred DNS server: 8.8.8.8
   • Alternate DNS server: 8.8.4.4
6. Click OK.

7. In the Ethernet: properties window, click OK.

DNS server address will be added to the network properties.

If the issue persists, send a request to Technical Support with a detailed description of the issue: 

• Through My Kaspersky, if you are using Kaspersky Internet Security, Kaspersky Anti-Virus, Kaspersky Total Security, or Kaspersky Security Cloud. See the Online Help page for instructions.
• Through Kaspersky Small Office Security Management Console, if you are using Kaspersky Small Office Security. See the Online Help page for instructions.