Kaspersky Safe Kids for Microsoft Windows

Get technical support on the My Kaspersky portal

My Kaspersky is a one-stop online resource for managing the protection of your devices and activation codes for Kaspersky Lab applications and for requesting technical support.

To access the My Kaspersky portal, you must have an account. Register by entering your email address and creating a password.

You can receive technical support via the My Kaspersky portal in the following ways:

• Send email requests to Technical Support.
• Contact Technical Support without using email.
• Track the status of your requests in real time.

You can also view a complete history of your technical support requests.

Email request to Technical Support

When sending a request to Technical Support by email, specify the following information:

• Message subject
• Application name and version number
• Operating system name and version number
• Problem description

The answer from Technical Support to your question is sent to your My Kaspersky account and to the email address that you indicated when registering your account.