Kaspersky Safe Kids for Microsoft Windows
English

Contents

Kaspersky Safe Kids overview

Kaspersky Safe Kids monitors your children's safety on the Internet and in daily life. You decide what is safe for your children: what websites they can visit, how far away from home they can walk, and how many hours they can spend using the computer or smartphone. The application ensures that your children follow the rules you have set.

Kaspersky Safe Kids is suitable for children of any age. When you specify the child's birth year in Kaspersky Safe Kids, the application automatically chooses settings appropriate for that age.

When your children surf the Internet, Kaspersky Safe Kids helps you:

  • Show your children only safe Internet search results. For example, Kaspersky Safe Kids hides pages with adult content.
  • Stop your children from visiting specific websites or all websites in specific category (such as gambling websites).
  • Find out what websites your children have visited.
  • Learn about your children's social networks posts and the friends your children communicate with.

When your children spend time on the computer, tablet or smartphone, Kaspersky Safe Kids helps you:

  • Learn how much time your children have spent on the device.
  • Help your children spend less time on devices by setting time limits on device use.
  • Limit use of specific applications or all applications in a specific category (such as computer games) to help your children make time for homework and other activities.
  • Block use of applications that are not age-appropriate for your children.
  • Find out who your children communicate with by phone and SMS messages. This feature is only available on Android mobile devices.

When you are not with your children, Kaspersky Safe Kids helps you:

  • Check your children's location on a map.
  • Set up a safe area on a map and receive notifications if your children go outside the safe area.
  • Receive alerts about the children's activity by email or notifications on your smartphone.
  • Receive and answer requests made by your children via Kaspersky Safe Kids.

Kaspersky Safe Kids can be installed on Windows, macOS, Android, and iOS devices.

To monitor your children's safety, install Kaspersky Safe Kids on each device they use.

Kaspersky Safe Kids settings

You change Kaspersky Safe Kids default settings and view reports about your children's activity in the Kids section on the

My Kaspersky portal
. To sign in to My Kaspersky, you need a
My Kaspersky account
.

You can also install Kaspersky Safe Kids on your smartphone, set the app for parent's use and check settings, notifications, and reports in the app.

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What's new

Kaspersky Safe Kids offers the following new features in version 1.0.4:

  • The application now complies with European Union law and meets the terms of the General Data Protection Regulation (GDPR).
  • Blocking of search results has been improved.
  • Devices on Windows 10 with touch interfaces are now supported.
  • User interface has been improved.
  • Microsoft Windows 10 Redstone 4 is now supported.

After being updated, Kaspersky Safe Kids restarts counting the time your child spends using applications. The day's previous time statistics are deleted. If you have set application use time limits, your child may use applications longer than these time limits on the day of an update. Application use statistics are incorrect for the day of an update.

See also

Update Kaspersky Safe Kids
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Manage Kaspersky Safe Kids on My Kaspersky

All Kaspersky Safe Kids settings are managed in the Kids section on the My Kaspersky portal. After you change Kaspersky Safe Kids settings, they are synced between the My Kaspersky portal and the installations of Kaspersky Safe Kids on your children's devices.

You can review and adjust the following settings on My Kaspersky:

  • Add, edit, or delete children's details.
  • Restrict access to specific websites and applications.
  • Limit device use time.
  • Limit application use time.
  • Select a safe area for your child on a map.
  • Respond to your child's requests.

You can also monitor your child's activity:

  • Locate your child's mobile devices.
  • Monitor calls and SMS messages on your child's Android mobile devices.
  • Check your child's social networks posts.
  • View daily reports about your child's activity.

Go to My Kaspersky from the application

  1. In the context menu of the icon, select the About item.

    The About window opens.

  2. Click Go to My Kaspersky link.

The My Kaspersky portal opens in your default browser.

For more details, see My Kaspersky help.

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Computer requirements

Minimum hardware requirements:

  • Processor: 1 GHz
  • RAM: 1 GB for a 32-bit system (x32) / 2 GB for a 64-bit system (x64)
  • Free hard drive space: 200 MB

    Additional free hard drive space (up to 4.5 GB) may be required to install Microsoft .NET Framework if it is not installed on your computer.

General requirements:

  • Microsoft Windows Installer 3.0 or later
  • Microsoft .NET Framework 4 or later
  • Internet connection (for connecting to the My Kaspersky portal and updating the application)
  • Screen resolution of 1024x768 pixels or higher

Supported operating systems:

  • Microsoft Windows 10 Education (x32 / x64) including Redstone 1, Redstone 2, Redstone 3 and Redstone 4
  • Microsoft Windows 10 Home (x32 / x64) including Redstone 1, Redstone 2, Redstone 3 and Redstone 4
  • Microsoft Windows 10 Pro (x32 / x64) including Redstone 1, Redstone 2, Redstone 3 and Redstone 4
  • Microsoft Windows 8 (x32 / x64)
  • Microsoft Windows 8 Pro (x32 / x64)
  • Microsoft Windows 8.1 (x32 / x64) including Update
  • Microsoft Windows 8.1 Pro (x32 / x64) including Update
  • Microsoft Windows 7 Home Basic (x32 / x64) Service Pack 1 or later
  • Microsoft Windows 7 Home Premium (x32 / x64) Service Pack 1 or later
  • Microsoft Windows 7 Professional (x32 / x64) Service Pack 1 or later
  • Microsoft Windows 7 Ultimate (x32 / x64) Service Pack 1 or later
  • Microsoft Windows 7 Starter (x32 / x64) Service Pack 1 or later
  • Microsoft Windows Vista Home Basic (x32 / x64) Service Pack 2 or later
  • Microsoft Windows Vista Home Premium (x32 / x64) Service Pack 2 or later
  • Microsoft Windows Vista Ultimate (x32 / x64) Service Pack 2 or later
  • Microsoft Windows XP (x86) Professional Service Pack 3
  • Microsoft Windows XP (x64) Professional Service Pack 2

Supported browsers:

  • Microsoft Edge
  • Microsoft Internet Explorer (version 9-11) including enabled Enhanced Protected Mode
  • Google Chrome (version 63 or later)
  • Mozilla Firefox (version 57 or later)
  • Yandex Browser (version 17.10 or later) including enabled Turbo mode

Microsoft Internet Explorer, Google Chrome, Mozilla Firefox, and Yandex Browser are supported both for x86 and x64 versions.

Limitations:

  • Kaspersky Safe Kids is incompatible with Microsoft Internet Explorer 8 and Windows 8 style applications.
  • The Protect feature of Yandex Browser detects Kaspersky Safe Kids certificate as suspicious and displays a warning when your children surf the web. To avoid this, you can disable the Yandex Protect feature or disable Kaspersky Safe Kids certificate check using instructions for the special software certificates on Yandex.Browser Support Center.
  • Kaspersky Safe Kids prevents data exchange over the QUIC protocol (Quick UDP Internet Connections). Browsers use a standard transport protocol (TLS or SSL) regardless of whether support for the QUIC protocol is enabled in the browser.
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Compatibility with Kaspersky Lab applications

Kaspersky Safe Kids is compatible with the following Kaspersky Lab applications:

  • Kaspersky Anti-Virus (2017, 2018, 2019)
  • Kaspersky Internet Security (2017, 2018, 2019)
  • Kaspersky Total Security (2017, 2018, 2019)
  • Kaspersky Free (2017, 2018, 2019)
  • Kaspersky Security Cloud (2.0)
  • Kaspersky Password Manager (9.1)
  • Kaspersky Software Updater (2.0 MR2)
  • Kaspersky Secure Connection (3.0)
  • Kaspersky Fraud Prevention (6.0 or later)

Kaspersky Safe Kids can't be installed if you have other Kaspersky Lab applications on the computer, except listed above.

Compatibility of Kaspersky Safe Kids with Protected Browser mode

Protected Browser mode is available in the following applications:

  • Kaspersky Anti-Virus
  • Kaspersky Internet Security
  • Kaspersky Total Security
  • Kaspersky Free
  • Kaspersky Fraud Prevention

When enabled, Protected Browser mode affects monitoring of the websites visited by your child. When you use Firefox browser in the protected mode, Kaspersky Safe Kids can't block a forbidden website and your child can open it. See Kaspersky Total Security Help for more details on how Protected Browser works.

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Install Kaspersky Safe Kids

Kaspersky Safe Kids can be installed on your child's computer and on a family computer used by your child. If children don't use a computer, you don't need to install Kaspersky Safe Kids on it.

Depending on your child's age, you can install the application and set the rules on device use alone or with your child. Our advice for parents will help you discuss installing Kaspersky Safe Kids with your child.

You can download Kaspersky Safe Kids from the My Kaspersky portal or from the Kaspersky Lab website.

Internet access is required to install, use, and update Kaspersky Safe Kids.

Install Kaspersky Safe Kids on the computer

  1. Start the Kaspersky Safe Kids installation file.

    The Kaspersky Safe Kids welcome window opens.

  2. Select the installation language from the drop-down list and click Continue.
  3. Click the End User License Agreement and Privacy Policy links to open and read the application's terms of use.
    • If you disagree with the terms of the End User License Agreement or the Privacy Policy, cancel the installation of Kaspersky Safe Kids and do not use the application.
    • If you agree with the terms of the End User License Agreement and the Privacy Policy, confirm that by selecting the appropriate check boxes.

      The Install button becomes available only if you confirm that you have fully read, understood and accept the terms and conditions of the End User License Agreement and the Privacy Policy.

  4. Click the Accept button.

    Wait for the installation of Kaspersky Safe Kids to finish.

  5. Click Finish to quit the installer.

Kaspersky Safe Kids is installed successfully. The Kaspersky Safe Kids Setup Assistant starts automatically. Now, set up Kaspersky Safe Kids for your children.

When installation finishes, you may have to restart the computer.

Install Kaspersky Safe Kids in silent mode from the Command Prompt

  1. Open and carefully read the End User License Agreement and the Privacy Policy.
    • If you agree to the terms and conditions of these agreements, proceed to the next step.
    • If you don't agree to the terms and conditions of these agreements, cancel the installation of Kaspersky Safe Kids and don't use the application.
  2. Start the Command Prompt.
  3. Enter <full path to the installation file on your computer> [/s /pAGREETOEULA=1 /pAGREETOPRIVACYPOLICY=1]

    The parameters have the following meanings:

    • /s – start the installation in silent mode.
    • /pAGREETOEULA=1 – accept the terms of the End User License Agreement. If you don't enter this parameter, Kaspersky Safe Kids won't be installed.
    • /pAGREETOPRIVACYPOLICY – accept the terms of the Privacy Policy. If you don't enter this parameter, Kaspersky Safe Kids won't be installed.
  4. Wait for the installation of Kaspersky Safe Kids to complete.

After the installation is completed, the Kaspersky Safe Kids icon appears on your desktop.

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Update Kaspersky Safe Kids

A Kaspersky Safe Kids update fixes bugs, adds new features, and improves the performance of existing features.

Kaspersky Safe Kids checks the update server once a day for new version of the application. If a new version is available, Kaspersky Safe Kids shows a notification.

If you update the premium version of Kaspersky Safe Kids, you continue to use the premium version of the application after the update.

After being updated, Kaspersky Safe Kids restarts counting the time your child spends using applications. The day's previous time statistics are deleted. If you have set application use time limits, your child may use applications longer than these time limits on the day of an update. Application use statistics are incorrect for the day of an update.

Update Kaspersky Safe Kids

  1. Start installation of an update in one of the following ways:
    • Click Install now in the notification.
    • Open the context menu of the application icon in the taskbar notification area, and select Install update now.

    The Sign In to My Kaspersky window opens.

  2. Enter the password for your My Kasperskyaccount and click Next.

    Kaspersky Safe Kids is paused. The Kaspersky Safe Kids welcome window opens.

  3. Click the What's new in version <version_number> link to open and read about the improvements.

    The "What's new" help topic opens in the browser.

  4. Click Continue.
  5. Click the End User License Agreement and Privacy Policy links to open and read the application's terms of use.
    • If you disagree with the terms of the End User License Agreement or the Privacy Policy, cancel the installation of Kaspersky Safe Kids and do not use the application.
    • If you agree with the terms of the End User License Agreement and the Privacy Policy, confirm that by selecting the appropriate check boxes.

      The Install button becomes available only if you confirm that you have fully read, understood and accept the terms and conditions of the End User License Agreement and the Privacy Policy.

  6. Click the Install button.
  7. Wait for the update of Kaspersky Safe Kids to finish.

    The application prompts you to restart the computer.

  8. Click the Restart now button to finish the update and resume Kaspersky Safe Kids.

Kaspersky Safe Kids resumes after the computer has restarted. After update, you will be asked to accept the Statement Regarding Data Processing for Marketing Purposes that is required so that Kaspersky Lab could make more beneficial offers to you. If you choose to accept this statement, you will be able to decline them in the application settings at any time.

To complete the application update, when the terms of the End User License Agreement or the Privacy Policy, or additional statements change, Kaspersky Safe Kids prompts you to accept new terms and conditions of the statements. Accepting the terms of the End User License Agreement and the Privacy Policy is mandatory to complete the installation and use the application. Accepting of the additional statements is optional.

See also

What's new
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Uninstall Kaspersky Safe Kids

Kaspersky Safe Kids is protected against uninstallation by your child. When you uninstall Kaspersky Safe Kids, you must enter an administrator account password and your My Kaspersky account password. Don't give these passwords to your children. Make sure these passwords are strong so your children can't guess them. If your children guess these passwords, they will be able to secretly uninstall Kaspersky Safe Kids from the computer.

The application notifies you about all attempts to uninstall Kaspersky Safe Kids.

Uninstall Kaspersky Safe Kids from the computer

  1. Sign in to a Windows administrator's account.
  2. Open the Control Panel in one of the following ways:
    • If you use Windows 7, click the Start button, and then click Control Panel.
    • If you use Windows 8/Windows 8.1, press the Win + I shortcut and select Control Panel.
    • If you use Windows 10, press the Win + X shortcut and select Control Panel.
  3. In the Control Panel, select Programs and Features.
  4. In the list of applications, select Kaspersky Safe Kids and click Uninstall/Change.

    The uninstall wizard window opens.

  5. Click the Next button.
  6. Enter the password for your My Kaspersky account and click Next.

    The application prompts you to confirm the uninstallation of the application.

  7. Click Uninstall to confirm your decision to uninstall the application.

    The uninstallation of Kaspersky Safe Kids starts. The application prompts you to restart the computer during the uninstallation process.

  8. Restart the computer to finish uninstallation of Kaspersky Safe Kids.

Kaspersky Safe Kids is successfully uninstalled from your computer. Information about your children remains on the My Kaspersky portal.

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Initial setup of Kaspersky Safe Kids

After installation finishes, the Kaspersky Safe Kids Setup Assistant guides you through the Kaspersky Safe Kids setup process.

During setup, you perform the following actions:

  1. Connect to My Kaspersky using your My Kaspersky account or register on My Kaspersky if you don't have an account.

    Child's device will be connected to this My Kaspersky account. If you want to use another My Kaspersky account to monitor child's device, you must first disconnect child's device from the current account on My Kaspersky.

  2. Add your children’s details to the application.
  3. Select a computer account for each child.

After this, Kaspersky Safe Kids setup is finished. Kaspersky Safe Kids starts monitoring the computer accounts that you selected for your children.

Kaspersky Safe Kids settings are applied to the selected accounts according to the age of each child. You can view and change Kaspersky Safe Kids settings on My Kaspersky in the Kids section or in Kaspersky Safe Kids installed on the parent's mobile device (running Android or iOS).

Connect to My Kaspersky

  1. In the Connect to My Kaspersky window, click the I have already registered button.

    The Enter the password for your My Kaspersky account window appears.

  2. Enter the credentials for your existing My Kaspersky account.
  3. Click Continue.

The Your children window opens.

Register on My Kaspersky from Kaspersky Safe Kids

  1. In the Connect to My Kaspersky window, do the following:
    1. In the email address field, enter the email address you want to associate with your new My Kaspersky account. This email address will be your user name. Notifications from Kaspersky Safe Kids will also be sent to this email address.
    2. In the password field, enter a password for your new My Kaspersky account.

      The password must contain a minimum of eight characters, including at least one digit, one lowercase Latin letter, and one uppercase Latin letter. Spaces are not allowed.

    3. In the password confirmation field, enter the password again.
  2. If you want to receive informational and promotional emails from Kaspersky Lab, select the Receive news and special offers from Kaspersky Lab by email checkbox.
  3. Click the Register button to proceed.

    The Statement Regarding Data Processing for Marketing Purposes opens.

  4. Carefully read the Statement Regarding Data Processing for Marketing Purposes and do one of the following:
    • If you accept the Statement Regarding Data Processing for Marketing Purposes, click the Accept button to confirm the acceptance.
    • If you do not want to provide your data for marketing purposes, click the Skip button.

    Kaspersky Safe Kids connects to the My Kaspersky portal and creates your account. After your account is created, the You are now registered on My Kaspersky window appears.

  5. Click Done.

The Your children window opens.

Add your child's details to Kaspersky Safe Kids

  1. In the Your Children window, click Add child.

    A dialog window opens.

  2. Specify your child's details:
    • Your child's name.

      This name is displayed when you receive alerts about your child's activity and when the application notifies the child about certain limits.

    • Your child's birth year.

      The age of your child determines the default settings that Kaspersky Safe Kids uses to monitor the computer account of your child.

  3. Click Change picture and specify the child's picture in one of the following ways:
    • Select an available picture.
    • Upload a picture from the computer.
  4. Click Finish.

    Your child's details are added to Kaspersky Safe Kids.

  5. Click Next to continue setup.

If you have previously added children on My Kaspersky or in the mobile app, the application lists them in the Your children window.

Select a computer account for your child

After you have added your children's details to Kaspersky Safe Kids, a dialog window opens. Kaspersky Safe Kids shows the Windows account you are logged in to and invites you to specify which of your children uses this Windows account.

  1. Specify who uses the current Windows account:
    • Select a child. The computer account will be monitored with settings appropriate for the selected child's age.
    • Select This account isn't use by children if the current Windows account is not used by any of your children. The computer account will be unrestricted.
  2. In the Select or create separate Windows accounts for you and each of your children window, specify the accounts that children and parents use.
    • Select the Create new Windows account option, if any parents or children don't have their own accounts on this computer yet. The New Windows account window opens, and you can enter credentials for the new account.
    • Select the Doesn't use this computer option if somebody never uses the computer.
  3. Click Next.
  4. In the Protect Windows accounts with a password window, set passwords for the Windows accounts that don't have one.

    Kaspersky Safe Kids detects accounts that are not protected with passwords. You can set passwords to ensure that your children can't use these accounts to bypass restrictions. You can skip this step.

  5. Click Next.

    Kaspersky Safe Kids displays setup results.

We recommend that you specify separate Windows accounts for each of your children. If your children use one Windows account, Kaspersky Safe Kids can't apply correct settings according to the age of each child. Make sure your children log in under the Windows accounts you have selected for them.

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Main application window

The main application window displays the current account settings. Both parents and children can interact with the main application window.

KidSafe_Win_Main_window

Main application window

By default, the main application window displays today's time limits on computer use. By clicking View schedule, you and your child can view the weekly computer use schedule. By clicking More info, you can view the current Kaspersky Safe Kids settings for your child and manage the application.

The main application window lets you do the following:

  • Check today's time limits on computer use.
  • View the weekly computer use schedule.
  • Request more computer time when time is running out.
  • View current account settings.
  • Pause Kaspersky Safe Kids.
  • Edit the Windows accounts specified for your children.
  • Go to My Kaspersky to change settings.
  • Go to the App Store and Google Play to download Kaspersky Safe Kids for your mobile devices.

Kaspersky Safe Kids requires My Kaspersky credentials to pause the application, edit your children's Windows accounts, and change settings on My Kaspersky.

If the main application window looks different, it means you are logged in to a Windows account that has not been specified for your child, or your children don't use this computer at all. Follow the instructions in the window if you decide to specify this Windows account for your child.

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Application icon in the taskbar notification area

The application icon appears in the taskbar notification area after installation of Kaspersky Safe Kids. The application icon has a context menu.

In the context menu, you can:

  • View the status of Kaspersky Safe Kids (active, paused, update available and more).
  • Check time limits for the current account (available only for a child's computer account).
  • Pause and resume Kaspersky Safe Kids (available only for a child's computer account).
  • Proceed to the My Kaspersky portal to review and adjust Kaspersky Safe Kids settings or view reports about children's activities.
  • Open the Children and their Windows accounts window to view and edit the list of your children and the Windows accounts they use.
  • Proceed to configure settings for a proxy server and event logging.
  • Open the application's online help.
  • View information about the application.
  • Quit Kaspersky Safe Kids.

If application icon changes to , a new version of Kaspersky Safe Kids is available. You can start up the update from the context menu of the application icon.

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Compare free and premium versions of the application

The following versions of Kaspersky Safe Kids are available:

  • Free version

    This version lets you use Kaspersky Safe Kids's basic features for an unlimited period of time. The free version is available as soon as you install the application. You can switch from the free version to the premium version by purchasing the premium version in the online store or on the My Kaspersky portal.

  • Premium version

    This version lets you use all features of Kaspersky Safe Kids. The premium version is time-limited. When the premium version expires, the application's premium features are disabled and the application switches to the free version. You can continue using the free version of Kaspersky Safe Kids. You must renew the premium version if you wish to continue using the premium features.

    Features of Kaspersky Safe Kids

    Free version

    Premium version

    View reports on the amount of time your child spends on the computer

    –

    +

    View reports on all websites visited by your child

    –

    +

    Set time limits on computer use

    +

    +

    Set the weekly computer use schedule

    –

    +

    Set time limits on application use

    –

    +

    Safe Search for Internet searches by your child

    +

    +

    Block specific application categories

    +

    +

    Block specific website categories

    +

    +

    Block specific applications

    +

    +

    Block specific websites

    +

    +

    Monitor your child's social networks posts

    –

    +

    Your child can request additional time on the computer

    +

    +

    Your child can request permission to visit forbidden websites and use forbidden applications

    +

    +

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About the license

A license is the right to use the service on the terms of the End User License Agreement.

A license includes the right to:

  • Use the application on one or more computers or devices.
  • Get assistance from Technical Support.
  • Receive updates.

You can use the following versions of the application:

  • Free version. The free version of Kaspersky Safe Kids offers the basic functionality. You can switch from the free version to the premium version by purchasing the premium version in the online store or on the My Kaspersky portal.
  • Premium version. The premium version of Kaspersky Safe Kids offers the application's full functionality. The premium version has a limited license period. When the license expires, the application's premium features are disabled and the application switches to the free version. You can continue using the free version of Kaspersky Safe Kids or renew the premium version.
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About the End User License Agreement

The End User License Agreement (License Agreement) is a binding agreement between you and AO Kaspersky Lab that stipulates the terms on which you may use the application.

Carefully read the License Agreement before you start using the application.

By confirming that you agree with the License Agreement when installing the application or starting it for the first time, you accept the terms of the License Agreement. If you do not accept the terms of the License Agreement, cancel application installation and do not use the application.

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About the activation code

An activation code is a unique sequence of 20 letters and numbers. You enter an activation code on the My Kaspersky portal to activate the premium version of Kaspersky Safe Kids. The premium version's license period starts when you enter the activation code on the My Kaspersky portal.

If your My Kaspersky account already has a valid activation code for Kaspersky Safe Kids, the application recognizes the activation code and switches to the premium version when you connect to My Kaspersky with your account.

You can obtain an activation code in one of the following ways:

  • If you have purchased Kaspersky Total Security integrated solution, an activation code for Kaspersky Safe Kids is provided according the licensing terms of these applications.
  • If you have purchased or subscribed to Kaspersky Security Cloud – Family package, an activation code for Kaspersky Safe Kids is provided according the licensing terms of Kaspersky Security Cloud.
  • If you have purchased Kaspersky Safe Kids in the online store or on My Kaspersky, an activation code is sent to the email address that you specified when ordering the product.

Contact Technical Support to recover your activation code if you lose it.

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Data provision

You can view information about the data provided to Kaspersky Lab using previous versions of the application:

In this section

Data provision under the End User License Agreement

Data provision under the Technical Support Statement

Compliance with European Union law
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Data provision under the End User License Agreement

By accepting the terms of the End User License Agreement, you agree to provide the information to AO Kaspersky Lab via the installed software, the rights to which belong to AO Kaspersky Lab, for the purposes of improving the quality of real-time protection and generating the most suitable informational and advertising offers, rectifying errors associated with the mechanism for installation, removal and update of the software, and accounting for the number of users.

You can find the list of data providing to Kaspersky Lab in End User License Agreement copied to your computer after installation of the application.

Open the End User License Agreement in Windows 7 or Windows 10

In the Start menu, select All Programs → Kaspersky Safe Kids → The End User License Agreement.

The End User License Agreement opens in your default browser.

Open the End User License Agreement in Windows 8

  1. Go to the Start Screen.
  2. Scroll to the right and find Kaspersky Safe Kids section.
  3. Select the The End User License Agreement tile.

The End User License Agreement opens in your default browser.

Kaspersky Lab protects any information received in this way as prescribed by law and applicable rules of Kaspersky Lab. Data is transmitted over a secure channel.

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Data provision under the Technical Support Statement

After you report a problem to Kaspersky Lab Technical Support specialists, they may ask you to generate a report with information about the operation of Kaspersky Safe Kids and send it to Kaspersky Lab Technical Support. Technical Support specialists may also ask you to create a trace file. The trace file makes it possible to perform a step-by-step examination of the execution of application commands and determine when errors occur.

You can anytime enabled or disabled logging of application events during the application operation. If you want to send operating system data to Technical Support, you must accept the Statement regarding Data Processing when contacting Technical Support.

View, accept or decline the Technical Support Statement

  1. In the context menu of the icon, select Settings.
  2. Enter the password for your My Kaspersky account.

    The Settings window opens.

  3. In the Log events section, carefully read Technical Support Statement.
  4. Do one of the following:
    • Select the I confirm that I have fully read, understood, and accepted the terms and conditions of the Technical Support Statement checkbox, if you want to provide data to Technical Support to troubleshoot your issues.
    • Clear the I confirm that I have fully read, understood, and accepted the terms and conditions of the Technical Support Statement checkbox, if you do not want longer provide data to Technical Support.
  5. Click Save.

Kaspersky Safe Kids will send dump files stored on your computer to Technical Support. After sending, dump files are deleted from your computer. If sending of operating system data is disabled, dump files are stored on your device for 21 days. After that, the application deletes them. You can manually send all dump files created within last 21 days.

Kaspersky Lab protects any information received in this way as prescribed by law and applicable rules of Kaspersky Lab. The originally collected information is destroyed when the product support term ends.

About the content of dump files

Dump files contain information about the device's physical memory, loaded drivers, and a copy of fragments of physical memory. This information helps identify where in the application the crash occurred.

Dump files are collected locally. Dump files can contain personal data. The files sent are needed to troubleshoot the application.

If automatic transfer of operating system data is disabled and you ignore the application request to send data to Kaspersky Lab specialists, dump files are stored on your device for 21 days only. After that, the application deletes them. You can manually send all dump files created within last 21 days.

About trace files for the Kaspersky Safe Kids downloader and Installation Wizard

Trace files contain information about events that occur when you:

  • Download the Kaspersky Safe Kids installation package.
  • Install Kaspersky Safe Kids.

Trace files for the Kaspersky Safe Kids downloader and Installation Wizard can contain the addresses of the servers from which the installation package was downloaded, the full names of the files to be installed, and shortcuts.

Trace files for the Kaspersky Safe Kids downloader and Installation Wizard are stored in the %TEMP% folder under the following names:

  • kl-preinstall-<date>-<time>.log
  • kl-install-<date>-<time>.log
  • kl-setup-<date>-<time>.log

About GUI.log, SRV.log, and HST.log trace files

GUI.log and SRV.log trace files contain information about events that occur when:

  • Connecting to My Kaspersky.
  • Fetching settings from My Kaspersky.
  • Sending statistics to My Kaspersky.
  • Applying the received settings on the computer.

GUI.log trace files can contain operating system account names, website addresses, browser names, and the full names of files launched by the user.

SRV.log trace files can contain the full names of application files, the name and IP address of the proxy server, user restrictions, addresses of viewed websites, operating system accounts names, public server certificates, as well as user names and passwords used to sign in to websites via an unencrypted protocol.

HST.log trace files can contain the full names of application files, the name and IP address of the proxy server, user restrictions, addresses of viewed websites, and operating system account names.

Trace files are stored in the %ProgramData%\Kaspersky Lab folder (or in the C:\Documents and Settings\All Users\Application Data\Kaspersky Lab folder under Windows XP).

Trace files have names like this:

  • safekids.<version>_<date_created>_<time_created>_<process ID>.GUI.log.
  • safekids.<version>_<date_created>_<time_created>_<process ID>.SRV.log.
  • safekids.<version>_<date_created>_<time_created>_<process ID>.HST.log.

Trace files are stored on your device for 21 day. After that, the application deletes them. If you disable logging of application events, all trace files are permanently deleted from your computer.

If a web activity monitoring component is enabled in the software, the memory dump may contain parts of web pages and web requests that may also include user names, passwords, payment details or other confidential information.

See also

Provide information for Technical Support
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Compliance with European Union law

When distributed in the European Union, Kaspersky Safe Kids complies with the terms of the General Data Protection Regulation (GDPR).

When you accept the End User License Agreement and Privacy Policy, you confirm that you are of the required age to install Kaspersky Safe Kids within the European Union. After Kaspersky Safe Kids is installed, you will be offered to read and accept the terms and conditions required for initial setup and use of Kaspersky Safe Kids.

You will also be asked to accept the Statement Regarding Data Processing for Marketing Purposes which allows Kaspersky Lab to offer you additional benefits. If you choose to accept this statement, you can still revoke your acceptance in the application settings at any time.

View, accept or decline the Marketing Statement

  1. In the context menu of the icon, select Settings.
  2. Enter the password for your My Kaspersky account.

    The Settings window opens.

  3. In the the Data provision section, carefully read the Statement regarding Data Processing for Marketing Purposes.
  4. Do one of the following:
    • Select the I confirm that I have fully read, understood, and accepted the terms and conditions of the Statement regarding Data processing for Marketing Purposes checkbox, if you want to provide data to improve the application performance and make more beneficial offers to you.
    • Clear the I confirm that I have fully read, understood, and accepted the terms and conditions of the Statement regarding Data processing for Marketing Purposes checkbox, if you do not want longer provide data to improve the application performance and make more beneficial offers to you.
  5. Click Save.

According to the terms of the GDPR you have the right to remove all your personal data from Kaspersky Lab. When you contact Technical Support to remove personal data, you should provide the unique IDs of your computer.

Provide the IDs to Technical Support to remove personal data

  1. In the context menu of the icon, select Settings.
  2. Enter the password for your My Kaspersky account.

    The Settings window opens.

  3. In the Log events section, click the ID link next to the Sending operation system data to Technical Support heading section.

    The window with the PC ID and Machine ID numbers opens.

  4. Click Copy icon to copy both IDs to the Clipboard.
  5. Paste the IDs to request form and send them to Technical Support.
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Start and quit Kaspersky Safe Kids

After installation, the application starts running in the background. Later, the application starts when the operating system starts.

Open the application to set up Kaspersky Safe Kids for your child, change the computer account assigned to your child, pause Kaspersky Safe Kids, or stop the application.

If you quit Kaspersky Safe Kids, the application stops working for all computer accounts. Restrictions are not applied to computer accounts and your children's computer activity is not monitored.

If you quit the application, Kaspersky Safe Kids doesn't restart automatically when the operating system starts. You have to start Kaspersky Safe Kids manually.

Start Kaspersky Safe Kids

Double-click the application's icon located on the desktop.

The main application window opens.

Quit Kaspersky Safe Kids

  1. In the icon's context menu, select the Quit Kaspersky Safe Kids.
  2. Enter the password for your My Kaspersky account.

The application is stopped.

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Actions taken by Kaspersky Safe Kids when monitoring your child's activity

You can give your child freedom in his or her activities on the computer or Internet. You can configure Kaspersky Safe Kids to show warnings to your child as Kaspersky Safe Kids monitors visited websites, opened applications, and time spent at the computer. Your child then decides what to do with the warning.

  • If you set the Warn option for a website or category of websites, Kaspersky Safe Kids notifies the child that visiting the specified website is not recommended. Your child can follow the warning and leave the website or ignore the warning and go to the website.
  • If you set the Warn option for exceeding computer time limits, Kaspersky Safe Kids warns your child that the allotted time is up and suggests taking a break. Your child can log off or continue to use the computer beyond the time limits.

If your child ignores the warning, Kaspersky Safe Kids sends you a notification on My Kaspersky and to your smartphone or tablet with Kaspersky Safe Kids installed.

See sections Allow a website or an application on child's request and Add computer time on a child's request to find more information about the actions Kaspersky Safe Kids takes if you select the Block options.

Also you can control the Internet search results displayed for the selected child by enabling the Safe Search option on My Kaspersky or on your smartphone or tablet with Kaspersky Safe Kids installed. If your child searches something that belongs to the categories such as Adult, Alcohol, Drugs, Profanity, Racism, and Tobacco, Kaspersky Safe Kids defines this search request as forbidden, blocks it and displays a notification.

By default, Kaspersky Safe Kids blocks the usage of Mozilla Firefox and Opera browsers. We do not recommend to let your child to use these applications because of compatibility issues.

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First login to unspecified Windows account

Kaspersky Safe Kids checks Windows accounts that are not assigned to anybody yet to ensure that your children can't use these accounts to bypass the application's restrictions. When someone tries to log in to such a Windows account for the first time, Kaspersky Safe Kids blocks the Windows desktop and invites you to specify who uses this Windows account.

First login to unspecified Windows account

  1. Specify who uses the current Windows account:
    • Select a child. The computer account will be monitored with settings appropriate for the selected child's age.
    • Select This account isn't use by children if the current Windows account is not used by any of your children. The computer account will be unrestricted.
  2. Enter your My Kaspersky credentials to confirm the operation.

Kaspersky Safe Kids displays the Windows desktop and starts monitoring the computer account with settings appropriate for the selected child's age.

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Pause and resume Kaspersky Safe Kids

You can pause Kaspersky Safe Kids for a specified period of time. When you pause Kaspersky Safe Kids, all restrictions are ignored. The child can visit forbidden websites, use forbidden applications, and spend an unlimited amount of time on the computer.

The application resumes automatically when the time you specified is over.

You can only pause Kaspersky Safe Kids on your child's computer account. Kaspersky Safe Kids can't be paused from a parent's computer account or remotely from another computer.

Pause Kaspersky Safe Kids on the computer

  1. Open the Pause Kaspersky Safe Kids window in one of the following ways:
    • Select the Pause Kaspersky Safe Kids item in the context menu of the icon.
    • Click the Pause Kaspersky Safe Kids link in the main application window.
  2. Enter the password for your My Kaspersky account.
  3. In the Specify how long Kaspersky Safe Kids will be paused drop-down list, select the period of time for which you want to pause Kaspersky Safe Kids.
  4. Click the Pause button.

Kaspersky Safe Kids is paused. The application stops monitoring your child's activities on the computer and doesn't send statistics to My Kaspersky. When the time you specify has elapsed, Kaspersky Safe Kids resumes automatically.

You can resume Kaspersky Safe Kids manually without waiting for the specified period to elapse.

Resume Kaspersky Safe Kids

Do one of the following:

  • Select the Resume Kaspersky Safe Kids item in the context menu of the icon.
  • Click the Resume Kaspersky Safe Kids button in the main application window.

Kaspersky Safe Kids resumes.

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Allow a website or an application on child’s request

The child can request permission to visit a forbidden website or use a forbidden application in Kaspersky Safe Kids. This feature lets you remotely adjust Kaspersky Safe Kids settings as needed.

How it works

When your child tries to open a forbidden website or application, Kaspersky Safe Kids blocks it and displays a warning window. Your child can click Ask for permission to request access to the forbidden website or application. The request is automatically displayed on My Kaspersky and on your smartphone or tablet with Kaspersky Safe Kids installed.

You communicate your decision to your child using the Allow or Decline buttons. Your decision is automatically displayed on your child's computer.

Automatic changes to Kaspersky Safe Kids settings

Approved websites and applications are automatically added to the exclusion list and thereafter become allowed for your child. If you wish to change your decision, you can remove a website or application from the exclusion list. For more details, see My Kaspersky help.

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Add computer time on a child’s request

Your child can request additional computer time in Kaspersky Safe Kids. This feature lets you remotely adjust Kaspersky Safe Kids settings as needed.

How it works

A few minutes before your child reaches the daily limit on computer time, Kaspersky Safe Kids provides a notification to your child about the approaching break. In the main application window, your child can click Request more time to request additional computer time. The requests are displayed on My Kaspersky and on your smartphone or tablet with Kaspersky Safe Kids installed.

You communicate your decision to your child using the Allow or Decline buttons. Your decision is automatically displayed on your child's computer.

The weekly schedule is not changed.

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Set up system time on the computer

Your child may change the system time to try to bypass restrictions on computer use or application use. Kaspersky Safe Kids remembers the system time during installation and ignores all subsequent changes to the system time. If your child changes the date or time zone, it doesn't affect the restrictions.

If Kaspersky Safe Kids detects a conflict between the computer's system time and the time remembered in Kaspersky Safe Kids, it prompts you to set the system time.

Set the system time

  1. In the pop-up window with the system time notification, click the Set up Kaspersky Safe Kids button.
  2. Enter the password for your My Kaspersky account.

    A window with system time settings opens.

  3. Select your time zone. The time will be adjusted automatically to this time zone.
  4. Click Apply settings and change system time on your computer.

The system time on the computer and in Kaspersky Safe Kids will be synced. Restrictions are applied according to the specified time.

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Technical questions

Configure the proxy server

If you use a proxy server to connect to the Internet, you must specify the proxy server connection settings.

By default, the application attempts to detect the proxy server settings and connect to the Internet automatically. If the application fails to detect the proxy server settings automatically, it prompts you for the user name and password for proxy server authentication. By default, the application saves the specified user name and password.

Configure the proxy server:

  1. In the context menu of the icon, select Settings.
  2. Enter the password for your My Kaspersky account.

    The Settings window opens.

  3. In the Proxy server section, select one of the following options:
    • If you do not wish to use a proxy server to connect to the Internet, select Do not use proxy server.
    • If you want the application to automatically configure proxy server connection settings, select Automatically detect proxy server settings.
    • To configure the proxy server connection settings manually, select Use specified proxy server settings and specify the address and port used to connect to the proxy server.

      By default, port number 80 is used.

    • If a user name and password must be specified when connecting to the proxy server, select the Use proxy server authentication checkbox and specify the user name and password to connect to the proxy server.
  4. Click OK.

The proxy server connection settings are saved.

Manage the application from the command prompt

Command prompt syntax:

safekids.com <command> [parameters]

Use the following command to view help information about the command prompt syntax:

safekids.com [ /? | HELP ]

This command lets you obtain a full list of commands that are available for managing Kaspersky Safe Kids through the command prompt.

To obtain help on the syntax of a specific command, enter one of the following commands:

safekids.com <command> /?

safekids.com HELP <command>

At the command prompt, you can reference the application either from the application installation folder or by specifying the full path to the safekids.com file.

Use of the command prompt to manage the Kaspersky Safe Kids installation parameters is intended for technical support purposes. You are not advised to use these parameters without being instructed to do so by Technical Support specialists or without consulting them.

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Get technical support by phone

You can call Technical Support specialists from most regions worldwide. You can find information about how to obtain technical support in your region and contact information for Technical Support on the Kaspersky Lab Technical Support website.

Before contacting Technical Support, please read the support rules.

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Get technical support on the My Kaspersky portal

My Kaspersky is a one-stop online resource for managing the protection of your devices and activation codes for Kaspersky Lab applications and for requesting technical support.

To access the My Kaspersky portal, you must have an account. Register by entering your email address and creating a password.

You can receive technical support via the My Kaspersky portal in the following ways:

  • Send email requests to Technical Support.
  • Contact Technical Support without using email.
  • Track the status of your requests in real time.

You can also view a complete history of your technical support requests.

Email request to Technical Support

When sending a request to Technical Support by email, specify the following information:

  • Message subject
  • Application name and version number
  • Operating system name and version number
  • Problem description

The answer from Technical Support to your question is sent to your My Kaspersky account and to the email address that you indicated when registering your account.

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Provide information for Technical Support

Tracing is a way to record detailed information about the application's activity. Kaspersky Lab Technical Support specialists use trace files to troubleshoot issues. You can enable application event logging to create trace files and send them to Technical Support if requested. By default, application event logging is disabled.

You can also enable or disable the logging and automatic transfer of operating system data (dump files) to Kaspersky Lab specialists. They use the provided information to find application bugs and fix them in subsequent updates. You can find more information about the purpose and structure of trace files and dumps files in the About the content of trace files and dump files section. By default, logging of operating system data is enabled, but automatic transfer of the collected data is disabled.

Log application events

  1. In the context menu of the icon, select Settings.
  2. Enter the password for your My Kaspersky account.

    The Settings window opens.

  3. In the Log events section, select the Log application events checkbox.
  4. Click Save.

Kaspersky Safe Kids will record detailed information about the application's activity an save it to trace files. These files are stored locally in the C:\%Programdata%\Kaspersky Lab\Kaspersky Safe Kids <application version>\Logs folder.

Send operating system data to Technical Support

  1. In the context menu of the icon, select Settings.
  2. Enter the password for your My Kaspersky account.

    The Settings window opens.

  3. In the Log events section, carefully read Technical Support Statement.
  4. Do one of the following:
    • Select the I confirm that I have fully read, understood, and accepted the terms and conditions of the Technical Support Statement checkbox, if you want to provide data to Technical Support to troubleshoot your issues.
    • Clear the I confirm that I have fully read, understood, and accepted the terms and conditions of the Technical Support Statement checkbox, if you do not want longer provide data to Technical Support.
  5. Click Save.

Kaspersky Safe Kids will send dump files stored on your computer to Technical Support. After sending, dump files are deleted from your computer. If sending of operating system data is disabled, dump files are stored on your device for 21 days. After that, the application deletes them. You can manually send all dump files created within last 21 days.

If you enable logging of application events and confirm that you want to provide data to Technical Support, Kaspersky Safe Kids will send trace file and dump files stored on your computer to Kaspersky Lab. If confirm that you want to provide data to Technical Support but do not enable logging of application events, only dump files will be sent.

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Sources of information about Kaspersky Safe Kids

Kaspersky Safe Kids page on the Kaspersky Lab website

On the Kaspersky Safe Kids page, you can view general information about the application and its functions and features.

The Kaspersky Safe Kids page contains a link to the online store, where you can buy or renew your license for the application.

Kaspersky Safe Kids page in the Knowledge Base

The Knowledge Base is a section on the Kaspersky Lab Technical Support website.

On the Kaspersky Safe Kids page in the Knowledge Base, you can read articles that provide useful information, recommendations, and answers to frequently asked questions on how to buy, install, and use the application.

Articles in the Knowledge Base may provide answers to questions that relate both to Kaspersky Safe Kids as well as other Kaspersky Lab applications. Articles in the Knowledge Base may also contain Technical Support news.

Discuss Kaspersky Lab applications on the Forum

If your question does not require an immediate answer, you can discuss it with Kaspersky Lab experts and other users on our Forum.

On the forum, you can view discussion topics, post your comments, and create new discussion topics.

Go to the Forum from the application

  1. In the context menu of the icon, select the About item.

    The About window opens.

  2. Click the Support Forum link.

Kaspersky Safe Kids forum page opens in your default browser.

If you can't find a solution to your problem, contact Technical Support.

Go to Technical Support from the application

  1. In the context menu of the icon, select the About item.

    The About window opens.

  2. Click the Contact Technical Support link.

Technical Support main page opens in your default browser.

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AO Kaspersky Lab

Kaspersky Lab is a world-renowned vendor of systems protecting computers against digital threats, including viruses and other malware, unsolicited email (spam), and network and hacking attacks.

In 2008, Kaspersky Lab was rated among the world’s top four leading vendors of information security software solutions for end users (IDC Worldwide Endpoint Security Revenue by Vendor). Kaspersky Lab is the preferred vendor of computer protection systems for home users in Russia (IDC Endpoint Tracker 2014).

Kaspersky Lab was founded in Russia in 1997. It has since grown into an international group of companies with 38 offices in 33 countries. The company employs more than 3,000 skilled professionals.

Products. Kaspersky Lab products provide protection for all systems, from home computers to large corporate networks.

The personal product range includes security applications for desktop, laptop, and tablet computers, smartphones and other mobile devices.

The company offers protection and control solutions and technologies for workstations and mobile devices, virtual machines, file and web servers, mail gateways, and firewalls. The company's portfolio also features specialized products providing protection against DDoS attacks, protection for industrial control systems, and prevention of financial fraud. Used in conjunction with centralized management tools, these solutions ensure effective automated protection for companies and organizations of any size against computer threats. Kaspersky Lab products are certified by major test laboratories, compatible with software from diverse vendors, and optimized to run on many hardware platforms.

Kaspersky Lab virus analysts work around the clock. Every day they uncover hundreds of thousands of new computer threats, create tools to detect and disinfect them, and include their signatures in databases used by Kaspersky Lab applications.

Technologies. Many technologies that are now part and parcel of modern anti-virus tools were originally developed by Kaspersky Lab. It is no coincidence that many other developers use the Kaspersky Anti-Virus engine in their products, including: Alcatel-Lucent, Alt-N, Asus, BAE Systems, Blue Coat, Check Point, Cisco Meraki, Clearswift, D-Link, Facebook, General Dynamics, H3C, Juniper Networks, Lenovo, Microsoft, NETGEAR, Openwave Messaging, Parallels, Qualcomm, Samsung, Stormshield, Toshiba, Trustwave, Vertu, and ZyXEL. Many of the company’s innovative technologies are patented.

Achievements. Over the years, Kaspersky Lab has won hundreds of awards for its services in combating computer threats. Following tests and research conducted by the reputed Austrian test laboratory AV-Comparatives in 2014, Kaspersky Lab ranked among the top two vendors by the number of Advanced+ certificates earned and was ultimately awarded the Top Rated certificate. But Kaspersky Lab's main achievement is the loyalty of its users worldwide. The company’s products and technologies protect more than 400 million users, and its corporate clients number more than 270,000.

 

Kaspersky Lab website:

https://www.kaspersky.com

Virus encyclopedia:

https://securelist.com

Virus Lab:

https://virusdesk.kaspersky.com (for analyzing suspicious files and websites)

Kaspersky Lab’s web forum:

https://forum.kaspersky.com

 

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Information about third-party code

Information about third-party code is contained in the file legal_notices.txt, in the application installation folder.

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Trademark notices

Registered trademarks and service marks are the property of their respective owners.

JavaScript is a registered trademark of Oracle and/or its affiliates.

macOS, App Store are trademarks of Apple Inc., registered in the U.S. and other countries.

IOS is a registered trademark or trademark of Cisco Systems, Inc. and/or its affiliates in the United States and certain other countries.

Google, Google Chrome, Google Play and Android are trademarks of Google, Inc.

Microsoft, Windows, Windows Vista, Internet Explorer, Visual C++ are registered trademarks of Microsoft Corporation in the United States and other countries.

Mozilla and Firefox are trademarks of the Mozilla Foundation.

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How to discuss installing Kaspersky Safe Kids with your child

Depending on the child's age, you can install Kaspersky Safe Kids and set the rules for using devices yourself, or do it together with your child.

Age: 3-6

Installing Kaspersky Safe Kids does not need to be discussed with children aged 3-6.

You can install the application before you give your child the device. If you let your child use your device, it's a good idea to create a separate account for the child where you can set all the necessary restrictions.

Remember that children can easily become addicted to gadgets. You should not let your child have their phone or tablet during meals or use it as a way to calm them down. Otherwise your child might refuse to eat without a cartoon or cry if you don't give them their phone.

Age: 7-10

Children aged 7-10 might use a computer for schoolwork, and a phone to contact parents and friends, so it’s not unusual for them to have their own devices. It's better to install the application before giving your child their first personal device. You can tell your child, for example:

"I've installed a special program to protect you. It will teach you how to stay safe online, warn you about information that's bad, and help you find your phone if you lose it."

You don't need to tell the child about all the program functions. Use the information you get from Kaspersky Safe Kids wisely.

7-10 year olds spend most of their free time playing. If children spend all their time playing computer games, they can become addicted. It's important to control the time your child spends in front of the screen. The recommended time limit is no more than 2 hours a day.

Age: 11-13

Installing Kaspersky Safe Kids should be discussed with children aged 11-13.

You can link it to buying a new device your child has been hankering after. You can say:

"I'll buy you a new phone (computer) on one condition – Kaspersky Safe Kids will be installed on it. It will protect you from dangerous websites, warn me about unknown people trying to make contact with you, and let me know where you are."

If you have no plans to buy a new device, tell the child about your concerns and suggest a compromise:

"You hear all the time about threats online and in real life: kidnapping, mugging, terrorism, gambling, cyberstalking, blackmail, etc. (It would be good to give a real-life example that the child knows about.) I worry a lot about you, but understand you're growing up and want more freedom and independence. Let's agree that I'll stop nagging you about what you're doing, but we'll install a program to protect you from dangerous websites, warn me if an unknown person is trying to make contact with you, and tell me where you are. What d'you say?"

With 11-13 year olds, you should focus on three important features of the application: location tracking, monitoring of social media and suspicious contacts, and prevention of social media addiction. There's no need to tell your child about all the tools in Kaspersky Safe Kids.

Don't hide the fact that you will be able to see information about your child's location. It's better to say:

"You're becoming more mature and independent. I'm happy about that, but worry I won't be able to help you if you suddenly need me. Spend time with friends by all means, but don't go far. I have to know where you are. Let's decide together where you can hang out freely. This program will tell me if you go somewhere else. If you do need to go somewhere else, call me, OK?"

Warn your adolescent child that the application will let you read his/her messages in social media and warn you about suspicious contacts:

"Like everyone else, I can view your page, but only what you post publicly. Don't worry, I won't be able to look at your private messages. I respect your privacy. But if someone suspicious tries to 'friend' you, for example, a grown-up stranger, the program will tell me about it."

For 11-13 year olds, peer group status is especially important. They use the Internet as a tool for communicating and socializing. Explain to your child that it's important to take regular breaks from social media and make a suggestion:

"Many people, not just teenagers, have problems with social media overuse. In severe cases, it might be required to see a psychiatrist. The simplest way to prevent such a situation is to limit social media use. You can use social media on one condition: I forbid it during school time and at night."

With children this age, excessive control can harm your relationship. Use the information you get from Kaspersky Safe Kids wisely. In some situations you might have to make your own conclusions, but it's not necessary to say anything to your child.

Age: 14-17

If your child is aged 14-17, you must reach a mutual agreement to use Kaspersky Safe Kids.

If you install the application without their consent, it could have undesirable consequences. You can say:

"You're already independent, and I realize you just think I'm fussing. But even adults sometimes get into difficult situations. I'd feel so much better if you agreed to install a special program on your phone and computer to warn me about threats and suspicious contacts, and protect you against buying things by mistake and financial fraud. I promise I won't use functions you really don't want me to."

Your child's voluntary consent to install the application is a sign of trust. Remember that most children over the age of 14 are sufficiently tech-savvy to delete any application from their device. Your teenager could simply turn off their phone, buy another device, or open a different social media account.

Many 14-17 year olds have their first experience of falling in love and become increasingly interested in relationships, including sexual ones. Your child might be unwilling to open up about this. Be understanding and let him/her view websites on this topic that you consider appropriate.

The advice for parents is a recommendation. Use it in accordance with local laws.

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Connect to My Kaspersky

Show all | Hide all

This window lets you create a My Kaspersky account. You only need one My Kaspersky account. You can use it with all applications required connection to the My Kaspersky portal.

Email address

Email address that you want to use with your new My Kaspersky account.

This email address is used to recover your password and receive communications from Kaspersky Lab.

Choose password

Password for your new My Kaspersky account. The password must contain a minimum of eight characters, including at least one digit, one lowercase Latin letter, and one uppercase Latin letter. Spaces are not allowed.

By default, the password characters are hidden for security reasons. To view the password, click Show password.

Confirm password

Confirmation of the password for your new My Kaspersky account.

By default, the password characters are hidden for security reasons. To view the password, click Show password.

Receive news and special offers from Kaspersky Lab by email

This checkbox enables/disables delivery of email messages with information and promotions from Kaspersky Lab to the specified email address.

This checkbox is selected by default.

Register

Clicking this button creates a My Kaspersky account. After the account is created, Kaspersky Safe Kids automatically signs you in.

I have already registered

Clicking this button opens a window where you can sign in to My Kaspersky.

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Your children

Show all | Hide all

In this window, specify the name and birth year of each of your children. If you have previously added children on My Kaspersky or in the mobile Kaspersky Safe Kids app, the application lists them in the Your children window.

Add a child

Clicking this button opens a window where you can specify your child's details.

Change picture

You can select a preset picture or upload a picture from the computer.

Name

Your child's name.

Birth year

In the drop-down list, you can select the child's birth year.

The age of your child determines the default settings that Kaspersky Safe Kids uses to monitor the computer account of your child.

See also

Initial setup of Kaspersky Safe Kids
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Select who will use this Windows account

Show all | Hide all

In this window, specify who will use the account that you are currently logged in to.

Parents

Select this variant, if you or other adults intend to use this account. Kaspersky Safe Kids won't restrict any user activity under this Windows account.

<Child's Name>

Select this variant, if your child intend to use this account. Kaspersky Safe Kids will apply settings based on child's age for anyone logging in to Windows under this account.

See also

Initial setup of Kaspersky Safe Kids
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Select Windows accounts

Show all | Hide all

In this window, you specify who else uses this computer and select Windows accounts for them.

Note that you can't specify one account for several users. If your children use one Windows account, Kaspersky Safe Kids can't apply correct settings according to the age of each child. In this case, we recommend that you create separate Windows accounts for each child.

Select

This drop-down list lets you manage the Windows accounts for the computer's users.

For each user, you can select an existing Windows account or create a new account. If a child or parents don't use the computer, specify this in the drop-down list.

See also

Initial setup of Kaspersky Safe Kids
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New Windows account

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This window lets you create an account that your child will use to log in to Windows. If you have several children, each of them should have his or her own account. This is necessary to ensure that the application applies the correct age appropriate settings for each child.

Account name

Enter a name for the new Windows account. If you create an account for a child, the application fills the field with the child's name.

Choose password

Enter a password for your new computer account.

Confirm password

Re-enter the password for your new computer account.

Hint

Enter a word or phrase that will help you remember the password.

See also

Initial setup of Kaspersky Safe Kids
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Protect Windows accounts with a password

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In this window, Kaspersky Safe Kids shows Windows accounts that are not protected with a password. Your children can use these Windows accounts to access forbidden websites and applications.

You can set passwords for these Windows accounts or click Next to finish Kaspersky Safe Kids setup without adding passwords.

Set password

Clicking the Set password button opens a window where you can choose and confirm password for the selected Windows account.

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Children and their Windows accounts

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This window shows the computer users and the Windows accounts selected for them. You can view and edit the list of your children and the Windows accounts they use.

Manage settings

Clicking this button opens the Kids section of My Kaspersky in the default browser.

You must enter your My Kaspersky credentials to sign in to My Kaspersky.

Assign

Clicking Assign opens a window with a list of available Windows accounts. You can select an existing account for your child or create a new one.

Unassign

Clicking Unassign removes restrictions for the selected Windows account. The selected account will no longer be associated with your child.

Add child

Clicking this button opens a window where you can specify your child's details.

Change picture

You can select a preset picture or upload a picture from the computer.

Name

Your child's name.

Birth year

In the drop-down list, you can select the child's birth year.

The age of your child determines the default settings that Kaspersky Safe Kids uses to monitor the computer account of your child.

See also

Initial setup of Kaspersky Safe Kids
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Proxy server

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In this section, you can configure the required proxy server connection settings.

Select one of the following options for the proxy server connection:

  • Do not use proxy server.
  • Automatically detect proxy server settings (default).
  • Use specified proxy server settings.

If you choose to use the specified proxy server settings, you must manually specify the address and port of the proxy server in the relevant fields.

The Address and Port fields are active if the Use specified proxy server settings option is selected. By default, port 80 is set.

Use proxy server authentication

The checkbox enables or disables the use of authentication on the proxy server.

If the checkbox is selected, the proxy server uses authentication. The User name and Password fields are active, and you can enter the user name and password.

If the checkbox is cleared, the proxy server does not use authentication.

This checkbox is cleared by default.

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Log events

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The Log events section lets you enable or disable the logging of technical information about Kaspersky Safe Kids performance and sending it to Technical Support.

Log application events

The checkbox enables or disables logging of Kaspersky Safe Kids events.

If the checkbox is selected, Kaspersky Safe Kids automatically logs application events. If the checkbox is cleared, application events are not logged.

This checkbox is cleared by default.

Learn more about the contents of trace files and dump files

Clicking this link opens Kaspersky Safe Kids help. You can read about an application dump files, trace files and their content.

ID

Clicking this link opens a window with unique ID's of your computer. These ID's are used to request Technical Support to remove your personal data from Kaspersky Lab under the terms of the General Data Protection Regulation (GDPR).

You can copy both ID's to the Clipboard clicking Copy icon.

I confirm that I have fully read, understood, and accepted the terms and conditions of the Technical Support Statement

This checkbox enables / disables sending dump files to Technical Support.

If the checkbox is selected, the application sends dump files stored locally on your computer to Kaspersky Lab Technical Support. If the checkbox is cleared, sending dump files is disabled.

This checkbox is cleared by default.

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Data provision

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The Data provision section lets you to view, accept and decline the Statement Regarding Data Processing for Marketing Purposes.

I confirm that I have fully read, understood and accepted the terms and conditions of the Statement regarding Data Processing for the Marketing Purposes

The checkbox enables or disables sending information for marketing purpose.

If the checkbox is selected, the application sends processes data to Kaspersky Lab. This information helps Kaspersky Lab to offer security solutions that best match users needs and provide the relevant content and advertisement. If the checkbox is cleared, sending data for marketing purpose is disabled.

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Proxy server authentication

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In this window, you can specify the credentials required for proxy server authentication. The window opens if the application fails to automatically detect the proxy server settings and connect to the Internet.

User name

The user name used for proxy server authentication.

Password

The password used for proxy server authentication.

Save user name and password

This checkbox enables or disables the saving of credentials for proxy server authentication.

If the checkbox is selected, the application saves the user name and password and automatically connects to the Internet via the proxy server.

If the checkbox is cleared, the application does not save the user name and password and prompts for them every time it connects to the Internet.

This checkbox is selected by default.

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Pause Kaspersky Safe Kids

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This window lets you temporarily pause the application. When Kaspersky Safe Kids is paused, it stops logging information about your child's activities during the specified period of time.

If Kaspersky Safe Kids is paused, the child can visit forbidden websites and use forbidden applications.

Specify how long Kaspersky Safe Kids will be paused

In this drop-down list, you can choose how long Kaspersky Safe Kids will be paused.

When the time you specify has elapsed, Kaspersky Safe Kids resumes automatically.

Pause

Clicking the Pause button pauses Kaspersky Safe Kids.

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Kaspersky Safe Kids is on guard

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The main application window is displayed when you are logged in to the computer account that you specified for your child.

Request more time

Clicking the Request more time link creates a request for additional time on the computer. The requests are displayed on My Kaspersky and on the parent's smartphone or tablet with Kaspersky Safe Kids installed.

The link is displayed only when your child reaches the daily limit on computer time.

View schedule

Clicking View schedule opens weekly computer use schedule. You can check when the child is allowed to use the computer.

More info

Clicking this button opens a list of current settings for the child.

Check Settings

Clicking this button opens the Kids section of My Kaspersky in the default browser.

You must enter your My Kaspersky credentials to sign in to My Kaspersky.

Pause Kaspersky Safe Kids

Clicking this link opens the Pause Kaspersky Safe Kids window. This window lets you temporarily pause the application. When Kaspersky Safe Kids is paused, it stops logging information about your child's activities during the specified period of time.

If Kaspersky Safe Kids is paused, the child can visit forbidden websites and use forbidden applications.

Resume Kaspersky Safe Kids

Clicking this button resumes monitoring of your child's computer account.

This button appears if Kaspersky Safe Kids is paused.

Children and their Windows accounts

Clicking this link opens the Children and their Windows accounts window. This window shows the computer users and the Windows accounts selected for them. You can view and edit the list of your children and the Windows accounts they use.

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Unrestricted account

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This window informs you that the current Windows account is not monitored by Kaspersky Safe Kids. No restrictions are applied to this account.

Check settings on My Kaspersky

Clicking this button opens the Kids section of My Kaspersky in the default browser.

You must enter your My Kaspersky credentials to sign in to My Kaspersky.

My child uses this computer

Clicking this link opens Children and their Windows accounts window. You can view and edit the list of your children and the Windows accounts they use.

Children and their Windows accounts

Clicking this button opens a window with a list of children and the computer accounts they use. You can view and edit the list of your children and select or change accounts for them.

To access this window, you must enter the credentials for your My Kaspersky account.

Switch account

Clicking this button takes you to your computer's login window where you can select another account to log in to.

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