Kaspersky Security Center

Downloading files from Quarantine and Backup

April 8, 2024

ID 224973

You can download files from Quarantine and Backup only if one of the two conditions is met: either the Do not disconnect from the Administration Server option is enabled in the settings of the device, or a connection gateway is in use. Otherwise, the downloading is not possible.

To save a copy of file from Quarantine or Backup to a hard drive:

  1. Do one of the following:
    • If you want to save a copy of file from Quarantine, in the main menu, go to Operations RepositoriesQuarantine.
    • If you want to save a copy of file from Backup, in the main menu, go to Operations RepositoriesBackup.
  2. In the window that opens, select a file that you want to download and click Download.

The download starts. A copy of the file that had been placed in Quarantine on the client device is saved to the specified folder.

See also:

Quarantine and Backup

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