Kaspersky Security Center 14

Opening the remote diagnostics window

February 19, 2024

ID 197042

To perform remote diagnostics on a client device, you first have to open the remote diagnostics window.

To open the remote diagnostics window:

  1. To select the device for which you want to open the remote diagnostics window, perform one of the following:
    • If the device belongs to an administration group, in the main menu, go to Devices → Managed devices.
    • If the device belongs to the Unassigned devices group, in the main menu, go to Discovery & deploymentUnassigned devices.
  2. Click the name of the required device.
  3. In the device properties window that opens, select the Advanced tab.
  4. In the window that opens, click Remote diagnostics.

    This opens the Remote diagnostics window of a client device.

See also:

Remote diagnostics of client devices

Enabling and disabling tracing for applications

Downloading trace files of an application

Deleting trace files

Downloading application settings

Downloading event logs

Starting, stopping, restarting the application

Running the remote diagnostics of Kaspersky Security Center Network Agent and downloading the results

Running an application on a client device

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