Contacting Technical Support

This section describes the ways to receive technical support, and its terms and conditions.

If you cannot find a solution to your problem in the application documentation or in one of the other sources of information about the application, you are advised to contact Technical Support. Technical Support experts will answer your questions about installing and using the application.

Technical support services are provided if you have an active Technical Support Agreement. The scope of provided technical support services is determined by the current Technical Support Agreement.

Before contacting Technical Support, please read the technical support rules.

You can contact Technical Support experts by emailing them at mlad-support@kaspersky.com.

Technical Support experts may request that you provide information from the Kaspersky MLAD logging system.