To open the remote device diagnostics window for a device:
In the main window of the Web Console, select Devices → Managed devices.
The list of managed devices opens.
In the list of managed devices, select the device for which you want to perform remote diagnostics, and click the link with the device name to open the device properties window.
On the Advanced tab, select the Remote diagnostics section.
In the remote device diagnostics window, you can view the remote application installation log.
To view the remote application installation log on a device:
Open the remote device diagnostics window:
On the Event logs tab, in the Trace files section, click on the Remote installation logs link.