Administration Server functional failure events

The table below shows the event types of Kaspersky Security Center Administration Server that have the Functional failure importance level.

For each event that can be generated by an application, you can specify notification settings and storage settings on the Event configuration tab in the application policy. For Administration Server, you can additionally view and configure the event list in the Administration Server properties. If you want to configure notification settings for all the events at once, configure general notification settings in the Administration Server properties.

Event type display name	Event type ID	Event type	Description	Default storage term
Runtime error	4125	KLSRV_RUNTIME_ERROR	Events of this type occur because of unknown issues. Most often these are DBMS issues, network issues, and other software and hardware issues. Details of the event can be found in the event description.	180 days
Limit of installations has been exceeded for one of the licensed applications groups	4126	KLSRV_INVLICPROD_EXCEDED	Administration Server generates events of this type periodically (every hour). Events of this type occur if in Kaspersky Security Center you manage license keys of third-party applications and if the number of installations has exceeded the limit set by the license key of the third-party application. You can respond to the event in the following ways: Look through the managed devices list. Delete the third-party application from devices on which the application is not in use. Use a third-party license for more devices. You can manage license keys of third-party applications using the functionality of licensed applications groups. A licensed applications group includes third-party applications that meet criteria set by you.	180 days
Failed to poll the cloud segment	4143	KLSRV_KLCLOUD_SCAN_ERROR	Events of this type occur when Administration Server fails to poll a network segment in a cloud environment. Read the details in the event description and respond accordingly.	Not stored
Failed to copy the updates to the specified folder	4123	KLSRV_UPD_REPL_FAIL	Events of this type occur when software updates are copied to an additional shared folder(s). You can respond to the event in the following ways: Check whether the user account that is employed to gain access to the folder(s) has write permission. Check whether a user name and/or a password to the folder(s) changed. Check the internet connection, as it might be the cause of the event. Follow the instructions to update databases and software modules.	180 days
No free disk space	4107	KLSRV_DISK_FULL	Events of this type occur when the hard drive of the device on which Administration Server is installed runs out of free space. Free up disk space on the device.	180 days
Shared folder is not available	4108	KLSRV_SHARED_FOLDER_UNAVAILABLE	Events of this type occur if the shared folder of Administration Server is not available. You can respond to the event in the following ways: Check whether the Administration Server (where the shared folder is located) is turned on and available. Check whether a user name and/or a password to the folder is/are changed. Check the network connection.	180 days
The Administration Server database is unavailable	4109	KLSRV_DATABASE_UNAVAILABLE	Events of this type occur if the Administration Server database becomes unavailable. You can respond to the event in the following ways: Check whether the remote server that has SQL Server installed is available. View the DBMS logs to discover the reason for Administration Server database unavailability. For example, because of preventive maintenance a remote server with SQL Server installed might be unavailable.	180 days
No free space in the Administration Server database	4110	KLSRV_DATABASE_FULL	Events of this type occur when there is no free space in the Administration Server database. Administration Server does not function when its database has reached its capacity and when further recording to the database is not possible. Following are the causes of this event, depending on the DBMS that you use, and appropriate responses to the event: You use the SQL Server Express Edition DBMS: In the SQL Server Express documentation, review the database size limit for the version you use. Probably your Administration Server database has exceeded the database size limit. Limit the number of events to store in the Administration Server database. In the Administration Server database there are too many events sent by the Application Control component. You can change the settings of the Kaspersky Endpoint Security for Windows policy relating to Application Control event storage in the Administration Server database. You use a DBMS other than SQL Server Express Edition: Do not limit the number of events to store in the Administration Server database. Reduce the list of events to store in the Administration Server database. Review the information on DBMS selection.	180 days